Credit Union Reviews Advertiser Disclosure

Fort Bragg Federal Credit Union (FBFCU)

Find Out More

Ratings by Category

Application Process
Customer Service
Account Holder Ratings
2.5 5

Reviews (2)

Add Review
Feb 18, 2016
Anonymous Account Holder

It's an OK bank if you have terrible credit they're the only one who will give you an account, but they won't give you a debit card with the visa logo, just their little ATM card, which you can use at most stores. You just slide it like you would the visa and press debit. I tried to get a Visa card but I have some collections (total of $80) so they said I have to take care of those first. The bad is that they close at 5 there's no way to get help if your account freezes, you have to wait for the following day. The good, the check is in the bank up to 3 days early. There's one employee that is super rude. When I went in for a ARK (it's a 0% intrest loan for anyone that does not require credit, essentially a payday advance) she is just in a terrible mood. I lost my bank card and she was rude again. Maybe if you don't like people , you should get a job in an office where you don't have to deal with customers. Move your office to the dumpster? 

I gave 3 stars because there's no 800 after hours number and my funds had been frozen through a holiday weekend once. Otherwise, an OK bank.

I have banked with worse.

oh and when I opened the account the lady didn't speak English , and kept running out of the office. It took us 3 hours to open a simple bank account.

more ...
Mar 04, 2014
Overseas Customer Service
Anonymous Account Holder

I am stationed overseas and tried to update my accounts with usable data for the computer based financial services. The Member Services desk was not understanding and unalbe to comprehend or accommodate my reasonable request.  I suspect my details were beyond the scope of the script this institution gives to their clerks when they answer the phone.  I have been with this bank for 12 years, however they made no attempt to keep me as a member.  I have escalated the matter however I have very low expectations for a solution based upon my current interactions with the organization.  

more ...
Add a Review

Add Your Review

Rate this credit union overall

Please select a rating

I Own It I Had It I Applied

Please state your experience.

What should others know about this credit union?


How was application process?

How was customer service?

Join the Credit Karma Community

It’s free, and you’ll get tools and info that can help you improve your financial health:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations