CommunityAmerica Credit Union (CACU) Reviews

3.7 out of 5 stars
3 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

4 out of 5 stars

Customer Service

4 out of 5 stars

3.5 5
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These reviews were written by current and former account holders in the last year.

Feb 06, 2017
Best bank ever!!! So polite and helpful.
Anonymous Account Holder

So helpful with first time home buyers! Explained everything so thoroughly. We do all our business through this credit union.

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Sep 07, 2016
More Excuses to hold money
Anonymous Account Holder

They have more excuses to hold your money more than any other bank or credit union I have ever experienced.  You get different answers from calling in to talk to some, to chatting on line and even the drive thru orgoing in the branch.  It is NEVER a consistant answer.  I thought it would be a good idea to be a credit union but Im finding extremely frustrating.  I am hearing from clients that have had account years longer than I have more issues with trying to get mortages or auto loans.  I dont think I will be here much longer.

No one has ever been rude that has helped us but its never consistant with answers.

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Jun 06, 2016
Member since it was TWA credit union.
Anonymous Account Holder

We have two boys wanted to ensure they would have access to money thru an atm so setup free checking and transferred $500 from their savings.  A few years go by and found out their accounts have been drained by inactivity fees (which I don't see in the literature about the checking accounts), even though they continue to add money to their savings and ira accounts.   That was an expensive lesson in how CACU treats their customers, 

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