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Associated Credit Union (ACU)

1.3 out of 5 stars
3 Reviews

From Account Holders in the last year


Application Process

1.5 out of 5 stars

Customer Service

1 out of 5 stars

1.5 5

These reviews were written by current and former account holders in the last year.

Sep 01, 2016
Doing business like the big banks, now
Anonymous Account Holder

They are now doing the same as big banks and holding withdrawals and the charging extra NSFs. I know for a fact my account had enough money to cover a charge and the held it until a larger withdrawal came through and charged me 2'No sufficient fees. I can go back to bank of America for that..

more ...
Apr 06, 2016
They repeatedly miss up!
Anonymous Account Holder

They take weeks to correct errors and not helpful. 

more ...
Dec 08, 2015
Llama4808 Account Holder

They are HORRIBLE!! If you are switching from a bank to avoid all of the bank fees, this is not the credit union for you!! They charge to use a debit card for purchases, they charge to use online bill pay, they now have started charging a monthly fee for checking!! I have a joint account with a different credit union and ALL OF THESE THINGS ARE FREE!!! 

Once my loans are paid off, they are GONE, GONE, GONE!!!!

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Feb 04, 2016

I was quite surprise to learn of checking account fees as well. I thought one of the benefits for being a member of a credit union member was for fee simple services. What are the banks charging?

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