Okay, so now I have to let you know the good and the bad. The representative from Worker's Credit Union in Acton, MA just called me back saying she felt bad about the way my issue was resolved, and she reviewed the information regarding my account issue with the manager at my local branch. Now that's what I am talking about! They went the extra mile and resolved the issue to my satisfaction. This is the Worker's Credit Union I know! Thank you.
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Workers used to be great; member focused and driven with great
customer service. I had an account here for nearly 20 years. In the last few years they have changed. They operate like Bank of America or the like now. Their priorities have shifted from members first to profits first. Dealing with customer service is like dealing with children.
Go to Enterprise Bank instead