Whatcom Educational Credit Union (WECU) Reviews

3.7 out of 5 stars
3 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

4 out of 5 stars

Customer Service

3 out of 5 stars

3.5 5
Collapse

These reviews were written by current and former account holders in the last year.

Aug 27, 2017
I have had nothing but great experiences
Anonymous Account Holder

I've been with WECU for almost 5 years now and have only had positive experiences, even when they denied me haha. I applied for a loan to consolidate my debt and they had to turn me down, though they were incredibly nice about it, and gave me all kinds of assistance on how to reduce my debt without a loan. When I call the call center, sometimes it takes a while and sometimes it's instant. Everyone I've talked to seems to know what they're doing.

more ...
Jun 09, 2017
A bank in disguise.
Anonymous Account Holder

Customer Service staff need better training in dealing professionally and courteously with customers.

Confusing online banking system.

Their FICO score (they use Experian) is typically 60-80 points under the other credit bureaus.

The tone they use is snooty, condescending. Lots of mistakes or lack of info given numerous times.

They never apologize for their errors or communication.

more ...
Apr 20, 2017
Mobo90 Account Holder

Exellent Customer Service and easy website to make monthly car payments too! 

more ...
Add a Review

Add Your Review

I Own It I Had It I Applied

Please state your experience.

How would you rate this credit union overall?

Please select a rating

What should others know about this credit union?

Optional

How was application process?

How was customer service?

Join the Credit Karma Community

It’s free, and you’ll get tools and info that can help you improve your financial health:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations