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Velocity Credit Union

2.0 out of 5 stars
1 Review

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3.5 out of 5 stars

Customer Service

3.5 out of 5 stars

2 5
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These reviews were written by current and former account holders in the last year.

Feb 20, 2016
They are not faithful to their word.
Anonymous Account Holder

I purchased a car through this financial institution. I was not told that if my insurance lapsed or my insurance company did not notify them of coverage, that $325+ would be added to my car note. To top it off, I fell behind on a couple payments and was told I could get a deferment at least 6 different times. Still no deferment, not showing that they are trying to help me so they can keep me as a customer. I am very disappointed in this bank. If you are looking to purchase a car, please make sure Velocity is NOT the lienholder! Learned from my mistake, please stay away from them!

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