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TruMark Financial® Credit Union

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Reviews (5)

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May 23, 2016

The best Credit Union. I love it more than anything else. Trumark has excellent customer service and products. The representatives are very helpful and kind. Keep up the good job! 

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Sep 14, 2014
Anonymous Account Holder

They are the best! They are always helpful,polite and knowledgeable. I have never had any problems getting information or help. I even have my own personal rep at the phone center (she will call back if busy) and in 1 at 1 of the branches that always help me. I have been a member since 1980 when it was Philadelphia Telco Credit Union (started for phone company employees and their families). I recommend joining to everybody.

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Aug 16, 2014
Anonymous Account Holder

trumark finances my sons car loan, and i'm a co signer. When son was laid off, I went to trumark office to discuss a deferment of 2 weeks while he regrouped. The payment was not late, in fact wasn't even due for 26 days. i just wanted to ask the question doing due diligence in the event a problem MAY arise. First turn off is, their desks are set up in the lobby, and you are having private financial conversations 10 feet from where people are waiting in line to do banking. Second turn off, they offered refinancing, they offered a personal loan, what they DIDN"T do is answer the only question I asked, and even after repeated calls still have not answered the question. It never came to pass that I needed a deferment of 12 days, but i won't do business with them agaain at the Trevose office.

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Oct 01, 2013
Been Satisfied for many years
Anonymous Account Holder

I have been with Trumark for many years.  I have checking and savings and over the years had car loans.  They are easy to deal with by phone and internet and in person if you have to.  I have only had to visit a branch 4 or five times over the past 10 years.

Their web and smart phone banking is awsome.

A very good banking partner

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Nov 03, 2011

Good service and many good products to choose from.  If you're in the Philadelphia area or Western suburbs, TruMark Financial are a very good alternative to banks. 

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