I've been a member of this credit union for nearly 30 years and have seen big changes . It still is a great credit union and customer service is excellent. No matter what, 've never had any thoughts about going elsewhere.
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After spending a week waiting for confirmations, customer service contact, and money to go through, my wife and I have decided that this credit union is not worth the hassle. Using their outdated online system is torture, customer service answers only the questions they feel like answering, money transfers are very slow, we still have yet to receive our member numbers, and they want us to go in to sign something and then wait ten days to receive our debit cards.
in the end, we are going with a big bank that sent us confirmation, login info, and informed us of when our debit cards would reach us all in one email.