OSU Federal Reviews

1.0 out of 5 stars
2 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3 out of 5 stars

Customer Service

2.5 out of 5 stars

1 5
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These reviews were written by current and former account holders in the last year.

Mar 20, 2017
Very poor service
Anonymous Account Holder

Customer service for specific issues is only available through mail. Form letter response generally, unlikely to be able to talk with someone directly.

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Sep 04, 2016
Phoney! Phoney! Phoney!
Anonymous Account Holder

OSUCU creates a community centered image but they are as greedy as the big banks with rigid policies.  Once they have a loan from you you are locked in unless you go somewhere else.  They will not rewrite the loan or give a new one at the current lower interest rates...WHY?...because they no longer make those kinds of loans.  Makes sense, right?  Can't revise a loan because they no longer make those kind of loans!!!  Yea, right!  No communiity sence to me...just greedy...just like the big boys.

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