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JSC Federal Credit Union (JSCFCU)

2.3 out of 5 stars
3 Reviews

From Account Holders in the last year


Application Process

2.5 out of 5 stars

Customer Service

3 out of 5 stars

2.5 5

These reviews were written by current and former account holders in the last year.

Jul 27, 2016
Anonymous Account Holder

This credit union not only has incompetant managers, but the company treats it's workers terribly!!! They do nothing to accomodate their employees or their "members" for that matter. I do not recommend them at all.

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Jul 12, 2016
High Quality, Solid Credit Union
llmallary Account Holder

We have banked at JSC Federal Credit Union for more than 30 years and have always received excellent service.  Any problems were resolved quickly.  We have financed several cars, a boat, and even our home mortgage through them.  Their loan criteria are probably stricter than many other banks, but they hold and service them in house for the duration of the loan.  The strict underwriting guidelines mean that they don't make bad loans and their default rate is low relative to other lenders.  If you don't have a good credit history you probably won't be approved.  Alternately, if you do have good credit, their rates are extremely competitive.  Because we have a long-term banking relationship, we are usually able to secure financing over the phone/web and just go in at the end to sign paperwork.  If you are looking for a solid, low-risk financial institution, JSC FCU is a great option.

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Nov 16, 2015
Extremely poor customer service
robbhos Account Holder

Their Bill Pay Service is with a third party that was totally incompetent. JSCFCU would not take any responsibility for the mistakes that were made. I could not believe how rudely I was treated. I thought that a Credit Union associated with the Johnson Space Center would be intelligently managed, but that is definitely not the case.

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