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Congressional Federal Credit Union

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Application Process
Customer Service
Account Holder Ratings
2 5

Reviews (6)

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Nov 01, 2014
Bad customer service and general managem
Anonymous Account Holder

After over 30 years of doing business with this outfit, I have had it.  Their credit card is virtually useless because they have a contract security check entity check about every other purchase in spite of the fact my credit score is close to 800.  This is not a serious source to do business.  Save yourself angry moments and the chore of talking for hours on the phone with people who get paid by the hour.

Stay away from them...

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Jul 22, 2014
Ok - There are better, more reliable
Anonymous Account Holder

The online banking is down frequently; seems I get locked out of my account often, though I have my password written down and only change it when I do get locked out. The system was hacked and I often wonder since I am locked out so much, if someone is continuing to make attempts to hack into the system again.  Hold time to speak with someone, no matter time of day, is totally unacceptable.

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Mar 18, 2014
Website down frequently; locked out
Anonymous Account Holder

Frequent lock outs from account due to system outages (hardly ever, if ever, noted on website); online system down frequently.  Customer service is next to none depending on location.

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Feb 28, 2014
Not good quality
Tacheon Account Holder

This credit union is very weak. Here are some of its drawbacks.

1.  Loan rates are slightly higher than other credit unions I belong to.
2. Horrid locations and parkimg situation.

3.You have to go through a security check like at an airport to go to the main office.

4.The online server is fequently down

5.The online abnking can run painfully slow.

6. There is a charge to pay bills online.

7.Insurance products are low quality for cost.

8. investment products are low quality.

9.Frequent 11 day holds on deposits.

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Jan 18, 2014
Great Credit Union
Anonymous Account Holder

Customer service is outstanding!!   They offer the best rates.  Never had an issue.

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Nov 28, 2012
Terrible Credit Union
Anonymous Account Holder

This is one of the worst institution.Employees are rude and untrained. Please think before you apply for membership or ay loans. Not professional at all.

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