Allegacy Federal Credit Union Reviews

2.0 out of 5 stars
4 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2 out of 5 stars

Customer Service

2.5 out of 5 stars

2 5
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These reviews were written by current and former account holders in the last year.

Aug 04, 2017
Could not ask for better customer service
Anonymous Account Holder

Been with them for 5 years and could not be happier. They have worked with me through hard times. Best bank by far.

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Jul 24, 2017
Typical Bank
Anonymous Account Holder

They state (Were here for you.,  Your a memeber and an owner)-- B.S.   They have the worst service. Usually they have one teller that knows what they are doing; they are over worked and under staffed.

service suffers; Loan approval is a joke.

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Jun 30, 2017
Terrible...
Anonymous Account Holder

Pay off my car loan and wait 3 months to get my title. Call customer service and they tell me they sent it already. When I asked, "Was it sent certified mail or did anyone sign for it?", she replied "no, regular mail". Then she has the audacity to tell me that I need to submit the paperwork (and pay the fee) to the DMV to get my "lost" title. 

You lost a customer for life.

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Apr 27, 2017
Anonymous Account Holder

WORST CUSTOMER SERVICE I HAD TO DEAL WITH IN YEARS!!

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