So, I applied for the loan Friday 1-10-20. I sent all documents requested & downloaded the app on my phone. Initally I did not hear anything back after sending requested docs. I opened the app and saw the status had changed to accepted and Funds would be sent shortly. Per their website it says that could take 3-4 business days after loan approved. The app shows you all docs pertaining to your loan which is nice feature so you have it for your records. I finally grew impatient, so Wednesay I reached out Upgrade through email. They replied back with loan has been approved and funds will arrive shortly, mind you this is the same message I had been looking at since Friday. So, I emailed back informing them of this and weirdly enough Thursday there was a change on my app showing I was approved but this time my bank info was attached. Now, I was pretty bummed thinking my 3-4 business day wait for funds just begun, shockingly I open my bank app and funds had arrived as promised. I only have a few negatives. 1. Someone dropped the ball and this should have been processed much sooner as I was approved on Friday and if I had not finally reached out I still would be waiting. So, my best advice is contact them as soon as you noticed you have been approved. Secondly, the fee they are upfront about but to only get $2865 of a $3000 loan is a pretty hefty up front cost. All in all I am happy I applied and if you are wise with the loan this can help you greatly. This is a legit company and funds will arrive. Just be mindful that if you are not proactive you may wait longer that is my only suggestion if you need funds ASAP.
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I rarely write bad reviews even when some companies deserve them, but this company is one to stay away from. If you are looking for a loan that makes it hard to pay off early, then this is the company for you.
You will be asked to set up auto pay for your monthly bill and this will be the for minimum payment for your account, and of course costing the maximum amount of interest for the term of the loan. If you want to make an extra payment on your account, you must call them to make arrangements. If you make an extra payment, without telling you, they turn off the auto pay. When they turn off auto pay and you do not make a payment the next month, you will get harassed with phone calls and charged a late fee. When you make the payment over the phone to make things right, they screw it up and keep calling and harassing you. When you call them back to find out what the problem is and agree to make an additional payment because they said the first one was canceled, they keep both.
When you pay the full balance on your bill, you authorize them to deduct the total amount from your bank account and they divide the total amount into half a dozen different payments, HUH?. And because you cuss them out because of all this crap (LOL), once the account is settled, they close your account with a derogatory remark on your credit report lowering your credit score 50 points.
If this sounds like a company you want to do business with, GO FOR IT and good luck. My next report will be to the Better Business Bureau.
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