Amazing experience
Amazing experience, highly recommended. Made it hassle free and a great experience purchasing
NMLS ID# 66247
Information is provided by the mortgage lender. Average closing time is calculated using lock to fund dates in 2017.
Amazing experience, highly recommended. Made it hassle free and a great experience purchasing
My wife applied for a mortgage on our Condo. The Senior Loan Officer was a prince of a man. Everybody else at the company is incompetent. Our closing was put off by them 3 times, each time because of their mistakes. The Condo was in the name of my wife and her brother who inherited the Condo from her mother. So, I explained to the loan officer that the brother should do a quitclaim deed and we could then refinance into a husband-wife title. Well, after a long delay, we got the papers, and they wanted her brother at closing. He was listed as a "borrower," and all three of us were on the title as tenants in common. Then they failed to send him the quitclaim deed. When they brought him the deed, they gave him loan disclosures which he should not have received. Finally, they fixed closing for July 27. Today is August 3. We should get our money "fingers crossed:" by August 5. 9 days from closing to funding has to be some kind of record. And guess who is investing in the meantime. They also held the money for 3 days during the rescission period, without any such disclosure in the closing papers allowing them to do that. Nobody at Cardinal took any responsibility for any of their major screw-ups. They would only point the finger at the title company.
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Check for ratesVery dissapointed. In service, rep, overall offer and wasted almost 5 weeks to be offered a joke of a loan on a HELOC. DONT believe the HELOC rates they tell you at first. Bait and switch. No communication, slow on emails, lies about "you're next, then all my attention is on you". Then it's we can offer you a quarter of what we initially stated, and 2 weeks later its, "It has been incredibly busy lately and doing my best to serve as many needs as possible, all the while, must maintain compliant timelines for my other loan files." Lies. Lies. Lies...
Outstanding service. Very prompt and organized making documents available and getting the loan paperwork processed. Very capable loan officer assisted with different loan options, and got an excellent loan rate.
Easy process and quick approval great costumer service experience
The initial guy (Andrew) who reached out was amazing! Very prompt through the whole experience and very resourceful.
They made it easy for a first time buyer. Walked me through everything
Very efficient and helpful. Made the experience easer to Maneuver through
The communication from the mortgage broker and underwriting has been terrible. We'll see if we ever close....
I have worked in the past with this company and the customer service was exceptional but this time around I ended up with an Andrew and received the worst customer service experience. He was NOT every informative nor did he ever reach out to me. I basically got denied and wasn’t aware of it until I went to their portal they had create for me. My brother had just got a loan from them and told me that they Loan officer he worked with was awesome.. unfortunately for me I can’t say the same.
Predatory and misleading. Waa promised a lender credit and never received any
Great lending experience with quick and efficient closing. Everything was as they promised!
We don’t have rates available from Cardinal Financial Mortgage.
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