This is definitely a credit union
Impossible to rate lower. I started a new account. My deposit from my other credit union cleared in less than 48 hours. They held the money 10 business day. Would never explain why. Customer service sent me the wrong contact info multiple times. the lsit goes on. worse than wells fargo and BOA. Avoid!
I have been with them for 5 years and I can truly say it is the best bank credit union I have ever been with they are very friendly customer service is number one they will go out of their way to help you they offer plenty of credit building tools the possibilities are endless join today LOL
I have been with Summit for years as has most of my family. I didn't think it could get any better than the amazing service I've received. Then I had the opportunity to work with Courtney S at the Baraboo location. I would recommend not only Summit but Courtney any day of the week.
Will work hard at getting a good rate and takes care of any problems that occur. I have refinanced several Auto loans from Dealers after buying a car. Ford credit is terrible to work with. They delayed my request for payoff, and held up the title. My Agent called them several times and pressured them into giving up the documents. She actually bought legal advisor in and the Ford Motor Credit immediately sent the documents. Ford apologized by calling me. Never doing business with them again.
The application process was easy and even though i didnt have the best credit they took the time to explain my options without ever making me feel uncomfortable. End result=personal loan!! After paying off that loan , I recently refinanced my car through them. Great union.
Some Got It & Some Ain't. Northwest Federal Credit Union Is In The First Group. These People Understand Their Members. Everything Works Exactly As It Should. If You're Eligible To Join -- JOIN! I Could Join Because I'm A Member Of The National Association Of Realtors. The Credit Union Network Makes Traveling Effortless. For A While I Kept A Bank Account Because Of My Outdated Notion That I Still Needed A Bank -- I Do Not. Northwest Federal Credit Union Now Is My Only Checking Account. It Has Everything You and I Need!
SDCCU was great when I first signed up about 12 years ago but their service & attitudes toward customers has gone way down hill, especially in recent years.
Their new web format is unusable and I can't even access my account info anymore. I can't even get past the new agreement page because there's nowhere to click agree!!
They also started stacking overdraft fees onto every charge I made - whether or not I had sufficient funds. I called them on this and all they gave me was feeble excuses. I'll be switching banks as soon as I've repaid all of their (ahem, fraudulent) overdraft fees.
I’ve been a account holder with this credit union since I was 10 and til recently it was a good bank but it’s not as good to me now and if I didn’t have to pay bills I’d close my account and move to another bank one more common and popular and not a credit union
I originally went online and got an instant approval for a visa card for $7500. Two days later I went in to my local branch to sign the paperwork, I was astounded when they told me my application was declined. I sat with the banker and the underwriter on the phone she agreed to overturn the application and offer me $2500. Just to avoid creating a stink at the credit union I accepted, signed the paperwork and I went home. The next day I got thinking about it I got catfished Because the original credit card offer also included a loan for me to purchase a new car for up to $20,000 or refinance my auto Loan now. So I called the next day and spoke with the vice President of lending I have also written her an email. She agreed to up my credit limit to $5000 and proposed an auto loan. We will see how my future relationship cultivates
Applied for a car loan because of good rate, but it hasn't been worth the hassle. This credit union has a barely functional website from the 1990's, and insists on mailing paper documents back and forth, even after the original application is submitted online. With each random form there's a threat attached: "your insurance agent has to complete this form or we'll add collateral insurance to your account". And "the dealer has to add us to the title within 30 days or we'll change your rate to the highest available." Didn't know this level of hassle and bureaucracy was still possible. Would never do business with them again.
I used this as a loan provider for my Invisalign payments and this is the most confusing service ever. The website is a joke, the mobile banking service is horrible and I already got charged interest when they sent me the wrong amount to pay for my bill. I'm never using this service again. Save your money and credit score from them, you're better off paying the whole thing at once than with monthly payments
This CU has changed over the years. They scam a NSF out of you by processing transactions out of order in order to gain a NSF on your account. I’m glad people have taken notice and are suing them for doing this. As a result, I moved to a different bank and have had no issues. I only kept my CD’s and savings accounts at LCU but otherwise ditched them.
This credit union and all of their products are a joke. At first they sell you on attractive rates and deals, however their customer service is the WORST in the financial industry and their products are not what they seem. They DESTROYED MY CREDIT, even though I have NEVER missed a single payment and keep my balance ratio below 20% each month. I called multiple times to ask why they keep reporting negative items to all 3 credit bureaus when I've never missed a single payment and am always below 20% utilization. I NEVER GOT A RESPONSE.
Alliant will DESTROY YOUR CREDIT because of their incompetence. AVOID ALL AT COSTS.
This is the absolute worst credit union or financial institution I have ever done business with!! Avoid them!! I wasted 15 yrs of my financial life with this bunch of narcissists. I am a twice widowed mother and they gouged me for 20k in o/d fees in that 15 yrs refused to give me a low interest loan or credit card but instead pushed their courtesy pay overdraft protection, charging me unlimited $27 fees a day and their ready reserve line of credit at 18%!!! I finally got out and opened two new accounts elsewhere and dumped them for good but have informed the regulators and going to contact a lawyer. They are also claiming a non profit tax status but gouging widows and now getting their slimes, greedy hands in investments!!! One day they will have to answer to God for all and I pity them those of us who are Christians and have read the Bible know that those who harm the widow and orphan will face the wrath of God, nothing angers him more!!!
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