Treated with respect and dignity. Member for life!
Impossible to rate lower. I started a new account. My deposit from my other credit union cleared in less than 48 hours. They held the money 10 business day. Would never explain why. Customer service sent me the wrong contact info multiple times. the lsit goes on. worse than wells fargo and BOA. Avoid!
BECU has been great. My grandpa worked for Boeing and had an account, my parents got one through him, and I got one after graduating HS. The lack of fees and great deal of forgiveness is great for people still trying to figure out their finances. They were super helpful when I made mistakes with car payments, reverting money and helping me to make the payments properly. I've also had to get new cards through them a couple times, due to my own carelessness, and they were very kind about the whole process. Online, in person, both experiences have been great for me and my family.
I have been with them for 5 years and I can truly say it is the best bank credit union I have ever been with they are very friendly customer service is number one they will go out of their way to help you they offer plenty of credit building tools the possibilities are endless join today LOL
Will work hard at getting a good rate and takes care of any problems that occur. I have refinanced several Auto loans from Dealers after buying a car. Ford credit is terrible to work with. They delayed my request for payoff, and held up the title. My Agent called them several times and pressured them into giving up the documents. She actually bought legal advisor in and the Ford Motor Credit immediately sent the documents. Ford apologized by calling me. Never doing business with them again.
The application process was easy and even though i didnt have the best credit they took the time to explain my options without ever making me feel uncomfortable. End result=personal loan!! After paying off that loan , I recently refinanced my car through them. Great union.
Some Got It & Some Ain't. Northwest Federal Credit Union Is In The First Group. These People Understand Their Members. Everything Works Exactly As It Should. If You're Eligible To Join -- JOIN! I Could Join Because I'm A Member Of The National Association Of Realtors. The Credit Union Network Makes Traveling Effortless. For A While I Kept A Bank Account Because Of My Outdated Notion That I Still Needed A Bank -- I Do Not. Northwest Federal Credit Union Now Is My Only Checking Account. It Has Everything You and I Need!
Always convenient branches and friendly staff. No fees for standard checkings and savings. Won't see the best rates on interest or loans, but friendly staff makes up if you're looking for a general savings account with no fees.
SDCCU was great when I first signed up about 12 years ago but their service & attitudes toward customers has gone way down hill, especially in recent years.
Their new web format is unusable and I can't even access my account info anymore. I can't even get past the new agreement page because there's nowhere to click agree!!
They also started stacking overdraft fees onto every charge I made - whether or not I had sufficient funds. I called them on this and all they gave me was feeble excuses. I'll be switching banks as soon as I've repaid all of their (ahem, fraudulent) overdraft fees.
I’ve been a account holder with this credit union since I was 10 and til recently it was a good bank but it’s not as good to me now and if I didn’t have to pay bills I’d close my account and move to another bank one more common and popular and not a credit union
This CU has changed over the years. They scam a NSF out of you by processing transactions out of order in order to gain a NSF on your account. I’m glad people have taken notice and are suing them for doing this. As a result, I moved to a different bank and have had no issues. I only kept my CD’s and savings accounts at LCU but otherwise ditched them.
My husband and I joined UFCU within the past year. Opening the account was quick and simple. My famliy and many close friends have banked with UFCU for many years and have had no issues and highly recommend their services, as do we!
On the good side they do have some pretty good interest rates and personally I don't have too much of an issue with their customer service. But their website is convoluted, hard to navigate, hard to understand, has unresolved technical problems, and is stuck in the 1990's. They report your performance to the three reporting agencies on the last business day of the month instead after the statement cut-off date which makes it harder for me to track and keep my credit scores high. I mean, that is like the worst day to report because most people get paid at the beginning of the month before they pay their bills. They refuse to graduate ANY secured credit card so the only way to get your deposit back is to close your credit card account which looks very bad on credit reports. There are many other issues I have with them. I tried many many times to get them to change some of their nastier policies with zero results. If you want more information go to the Better Business Bureau website and type in Digital Federal Credit Union and look at the 70+ complaints there. Avoid if possible!
This is the absolute worst credit union or financial institution I have ever done business with!! Avoid them!! I wasted 15 yrs of my financial life with this bunch of narcissists. I am a twice widowed mother and they gouged me for 20k in o/d fees in that 15 yrs refused to give me a low interest loan or credit card but instead pushed their courtesy pay overdraft protection, charging me unlimited $27 fees a day and their ready reserve line of credit at 18%!!! I finally got out and opened two new accounts elsewhere and dumped them for good but have informed the regulators and going to contact a lawyer. They are also claiming a non profit tax status but gouging widows and now getting their slimes, greedy hands in investments!!! One day they will have to answer to God for all and I pity them those of us who are Christians and have read the Bible know that those who harm the widow and orphan will face the wrath of God, nothing angers him more!!!
This credit union manipulates and falsifies running totals, pending transactions and available balance in order to maximize fees. Lies and tells you you can redo your car loan when your credit is better anytime you want, and then turns you down saying your car value isn’t enough even though they already have the loan on said vehicle and you’ve proven your commitment to pay. Do NOT join this sham of a credit union and get out while you still can if you have already joined unless you want to pay exorbitant fees to them and all of the companies whose checks they send back!
I was in the middle of an application and found out I missed a credit card payment. I immediately paid it and called the loan office. They said to send proof. They also told me about an old utility bill that was outstanding. I sent my proof of payment in the credit card and found the creditor on the other bill. Before I got all of this done my loan was denied even though they knew I was cleaning everything up.
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