Credit Union Reviews


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Apr 03, 2019
Great People with Great Service
jaywillis68
1 Contributions 3 People Helped

Treated with respect and dignity. Member for life!

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Jul 02, 2019
Bad at everything
Phil247
1 Contributions 1 Person Helped

Impossible to rate lower. I started a new account. My deposit from my other credit union cleared in less than 48 hours. They held the money 10 business day. Would never explain why. Customer service sent me the wrong contact info multiple times. the lsit goes on. worse than wells fargo and BOA. Avoid!

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Jan 25, 2020
Friendly, to you and your money.
anjy93
1 Contributions 0 People Helped

BECU has been great. My grandpa worked for Boeing and had an account, my parents got one through him, and I got one after graduating HS. The lack of fees and great deal of forgiveness is great for people still trying to figure out their finances. They were super helpful when I made mistakes with car payments, reverting money and helping me to make the payments properly. I've also had to get new cards through them a couple times, due to my own carelessness, and they were very kind about the whole process. Online, in person, both experiences have been great for me and my family.

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Oct 02, 2019
Great CU
fixingthepast
6 Contributions 116 People Helped

Never an issue.

Have a motorcycle, car, credit card and savings account them. Best people to talk to in person.

Their online banking wrapper is a little date but at least it is always up.

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Apr 18, 2019
Taycoauto
1 Contributions 0 People Helped

I have been with them for 5 years and I can truly say it is the best bank credit union I have ever been with they are very friendly customer service is number one they will go out of their way to help you they offer plenty of credit building tools the possibilities are endless join today LOL

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Oct 13, 2019
real secured card
css60
4 Contributions 0 People Helped

IF ITS SECURED  YOU PUT UP THEY DONT DO CREDIT CRECK TO DIG YOUR REPORT 20 TO 40 POINTS AND THEN SAY ///DECLINED

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Oct 03, 2019
Excellent People to do business with.
Ramjetvt
1 Contributions 0 People Helped

Will work hard at getting a good rate and takes care of any problems that occur. I have refinanced several Auto loans from Dealers after buying a car. Ford credit is terrible to work with. They delayed my request for payoff, and held up the title. My Agent called them several times and pressured them into giving up the documents. She actually bought legal advisor in and the Ford Motor Credit immediately sent the documents. Ford apologized by calling me. Never doing business with them again.

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Dec 05, 2019
Convenient and friendly
Madnetic
1 Contributions 0 People Helped

Branches inside Stater Bros Markets

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Oct 22, 2019
Highly recommended!
lilgriego
1 Contributions 0 People Helped

The application process was easy and even though i didnt have the best credit they took the time to explain my options without ever making me feel uncomfortable.  End result=personal loan!!  After paying off that loan , I recently refinanced my car through them. Great union.

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Feb 13, 2019
Solid credit union
notonmydime
1 Contributions 1 Person Helped

Ken at member services rocks. I've been a member for awhile and just need needed someone to break all the nuances of my new credit card down and he did that like a pro.

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Apr 09, 2019
Unfailing, Polite, & Terrific Technology
DailyCreditCardUser
2 Contributions 6 People Helped

Some Got It & Some Ain't.  Northwest Federal Credit Union Is In The First Group.  These People Understand Their Members.  Everything Works Exactly As It Should.  If You're Eligible To Join -- JOIN! I Could Join Because I'm A Member Of The National Association Of Realtors.  The Credit Union Network Makes Traveling Effortless.  For A While I Kept A Bank Account Because Of My Outdated Notion That I Still Needed A Bank -- I Do Not.  Northwest Federal Credit Union Now Is My Only Checking Account.  It Has Everything You and I Need! 

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Jul 31, 2019
Easy to become a member, and great rates
pkurt134
1 Contributions 0 People Helped

Anyone living in the US is eligible for membership. Some of the best deposit rates in the nation. 

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Feb 17, 2019
Easy and Friendly
Munkey
1 Contributions 0 People Helped

Easy banking and friendly customer service. I've never had any negative issues and I've been with Achieva since 2010. I don't have Money Markets or CD's... just the savings and checking accounts.

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Nov 18, 2019
Convenient, smaller chain Credit Union
dethen
1 Contributions 0 People Helped

Always convenient branches and friendly staff. No fees for standard checkings and savings. Won't see the best rates on interest or loans, but friendly staff makes up if you're looking for a general savings account with no fees.

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Oct 22, 2019
Terrible customer service, worse website
noiseelectric
1 Contributions 0 People Helped

SDCCU was great when I first signed up about 12 years ago but their service & attitudes toward customers has gone way down hill, especially in recent years. 
Their new web format is unusable and I can't even access my account info anymore. I can't even get past the new agreement page because there's nowhere to click agree!! 

They also started stacking overdraft fees onto every charge I made - whether or not I had sufficient funds. I called them on this and all they gave me was feeble excuses. I'll be switching banks as soon as I've repaid all of their (ahem, fraudulent) overdraft fees. 

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Jun 17, 2019
Nathan73538
1 Contributions 0 People Helped

I’ve been a account holder with this credit union since I was 10 and til recently it was a good bank but it’s not as good to me now and if I didn’t have to pay bills I’d close my account and move to another bank one more common and popular and not a credit union

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Aug 20, 2019
NSF scam
Anonymous

This CU has changed over the years. They scam a NSF out of you by processing transactions out of order in order to gain a NSF on your account. I’m glad people have taken notice and are suing them for doing this. As a result, I moved to a different bank and have had no issues. I only kept my CD’s and savings accounts at LCU but otherwise ditched them. 

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Oct 05, 2019
Simple with great customer service.
ZamFam
1 Contributions 0 People Helped

My husband and I joined UFCU within the past year. Opening the account was quick and simple. My famliy and many close friends have banked with UFCU for many years and have had no issues and highly recommend their services, as do we!

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Jan 21, 2020
Crappy Website Won't Graduate Cards Etc
DFCUCreditCardUser
1 Contributions 0 People Helped

On the good side they do have some pretty good interest rates and personally  I don't have too much of an issue with their customer service.  But their website is convoluted, hard to navigate, hard to understand, has unresolved technical problems, and is stuck in the 1990's.  They report your performance to the three reporting agencies on the last business day of the month instead after the statement cut-off date which makes it harder for me to track and keep my credit scores high.  I mean, that is like the worst day to report because most people get paid at the beginning of the month before they pay their bills.  They refuse to graduate ANY secured credit card so the only way to get your deposit back is to close your credit card account which looks very bad on credit reports.  There are many other issues I have with them.  I tried many many times to get them to change some of their nastier policies with zero results.  If you want more information go to the Better Business Bureau website and type in Digital Federal Credit Union and look at the 70+ complaints there.  Avoid if possible!

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Jul 25, 2019
Reveiw Scott Credit Union EdwardsvilleIL
JMT0002
1 Contributions 0 People Helped

This is the absolute worst credit union or financial institution I have ever done business with!! Avoid them!! I wasted 15 yrs of my financial life with this bunch of narcissists. I am a twice widowed mother and they gouged me for 20k in o/d fees in that 15 yrs refused to give me a low interest loan or credit card but instead pushed their courtesy pay overdraft protection, charging me unlimited $27 fees a day and their ready reserve line of credit at 18%!!! I finally got out and opened two new accounts elsewhere and dumped them for good but have informed the regulators and going to contact a lawyer. They are also claiming a non profit tax status but gouging widows and now getting their slimes, greedy hands in investments!!! One day they will have to answer to God for all and I pity them those of us who are Christians and have read the Bible know that those who harm the widow and orphan will face the wrath of God, nothing angers him more!!!

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Mar 31, 2019
Rfjrfjrfj
3 Contributions 4 People Helped

This credit union manipulates and falsifies running totals, pending transactions and available balance in order to maximize fees. Lies and tells you you can redo your car loan when your credit is better anytime you want, and then turns you down saying your car value isn’t enough even though they already have the loan on said vehicle and you’ve proven your commitment to pay.  Do NOT join this sham of a credit union and get out while you still can if you have already joined unless you want to pay exorbitant fees to them and all of the companies whose checks they send back! 

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Aug 22, 2019
You better have perfect credit!
Butterfly4500
1 Contributions 0 People Helped

I was in the middle of an application and found out I missed a credit card payment. I immediately paid it and called the loan office. They said to send proof. They also told me about an old utility bill that was outstanding. I sent my proof of payment in the credit card and found the creditor on the other bill. Before I got all of this done my loan was denied even though they knew I was cleaning everything up.

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