I have a branch right up the stree from me. They are always welcoming, kind, and helpful. They don't push hard to sell you anything. I have helpped many friends switch over and they love United aswell.
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Terrible services, terrible customer service, nickel and diming on every front. This is the sketchiest and worst experience from a financing company that I've ever had. There are much better companies out there - I am closing my accounts ASAP.