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Texas Trust Credit Union

1.0 out of 5 stars
1 Review

From Account Holders in the last year


Application Process

2.5 out of 5 stars

Customer Service

2.5 out of 5 stars

1 5

These reviews were written by current and former account holders in the last year.

Nov 10, 2015
Disservice to the name "TEXAS"
Anonymous Account Holder

It's no better than "big bank America".  I still can't get a handle on  the arbitrary fees and WHY.  (NONE are NSF fees...I know how to manage my money). The  random (and I swear "made up" fees are inconsistent, follow no logical rhyme or reason & all of a sudden there is a "checking fee" that is virtually impossible to "eliminate" no matter how they promote it. The hoops put into place to do so are ridiculous... direct deposit THIS & transfer THAT & don't move money HERE more than X times in a calendar month & make sure you transfer THERE at least X times in a calendar month... like anyone has THAT much time!  I work a full-time job already, manaigng my account to this extent when all I SHOULD have to do is deposit funds & use funds is assinine.  I am looking to refinance my car so I can close all of my accounts with them.  Do yourself a favor and go somewhere else!  And I agree with the reviews on it being absolutely UNfriendly customer service. The online banking is a JOKE.  And in 2015, why can't I deposit money at an ATM?  Because no one has time to sit in a drive-thru line for 15 minutes while the reps laugh & chat it up inside.  As for GOING inside, there's never more than 1 teller and they often dissapear in back for 5 minute BETWEEN EVERY CUSTOMER...  it's just too much! 

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