Teachers Federal Credit Union (TFCU) Reviews

1.0 out of 5 stars
5 Reviews

From Account Holders in the last year


Application Process

1.5 out of 5 stars

Customer Service

1 out of 5 stars

1 5

These reviews were written by current and former account holders in the last year.

Jul 24, 2017
Anonymous Account Holder

Worst credit union ever stay away they hold funds for days so they can collect fees they have the worst customer service they are rude they WILL find ways to get fees from you 

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May 17, 2017
Overdraft Fees
Anonymous Account Holder

Worst bank EVER!!  Made a deposit in the am.. wrote a check that afternoon.. they charged me a NSF fee because my cash deposit wasn't 'available' yet.   $34 fee on a $20 check!!!!!! INSANE

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Dec 02, 2016
Worst staff.
Anonymous Account Holder

They never sent my vehicle titles even after a payoff was made. Spoke with supervisor and promised that he would help...that was 3 months ago. Now I am chasing my titles and they still appear as lienholder.

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Nov 13, 2016
Anonymous Account Holder

I always thought this was a good credit union... Until my car lease was serviced by them. They don't have any online Bill Pay! What year is this?! And I've found most of their customer service agents rude and unhelpful.

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Aug 23, 2016
Very Disappointed
Anonymous Account Holder

I applied for a mortgage preapproval and received it within days in May. I did not find a residence before the 45 days when the preapproval expired. Finally, found a residence in August, applied for preapproval and it is taking a week. The home is a short sale and my preapproval depends on whether I am accepted or not. Absolutely no help from TFCU. All I am told is that it's a busy time and it's first come, first served. I have been with the credit union for 30 years and this is my third mortgage. I cannot express how disappointed and frustrated I am. After this is completed, I will move all of my banking elsewhere.

They were much better when they were a small bank and took care of their members. That is not the case any longer.

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