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Sunmark Federal Credit Union

2.0 out of 5 stars
1 Review

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3 out of 5 stars

Customer Service

1 out of 5 stars

2 5
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These reviews were written by current and former account holders in the last year.

Apr 19, 2016
Terrible Mortgage services
Anonymous Account Holder

They don't actually provide your mortgage, they farm it out to a company called Midwest Mortgage or something.  The company is terrible.  They took 2 months to send me payment information, then they send a form where you can set up automatic deduction of your loan payments.  Read the fine print, they charge you $70 to set up the auto deductions and a fee for EVERY payment.  As if they aren't getting enough out of closing costs and interest, they have to stick it to you another way.  So I thought I was being clever and set up my bank to send payments every 2 weeks so it would be free.  Well, just got a call from Midwest telling me that they don't accept partial payments, so I have to send the whole amount or pay their fees.  Also, when they notified me that they rejected me payment, they wanted to charge me $15.00 to pay over the phone.  I am dumping this mortgage as soon as I can and refinancing!

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