Redstone Federal Credit Union (RFCU) Reviews

1.2 out of 5 stars
5 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3.5 out of 5 stars

Customer Service

2.5 out of 5 stars

1 5
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These reviews were written by current and former account holders in the last year.

Mar 21, 2017
k-mart of banking
mccay123 Account Holder

they should stop giving all profits to managers in the form of un-deserves bonuses- and hire more staff to serve members aka the true owners of the credit union- and better eates on cd's and other savings- yaeh that means you miss karen blackwell

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Oct 08, 2016
Terrible customer service
Anonymous Account Holder

I have been waiting 3 weeks for my debit card because theu forget to order it after sispending it for fraudulent activity and not informing me.

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Oct 08, 2016
Anonymous Account Holder

They lie to their customers after waiting on hold over 30 minutes. Have no regard for customers issues.

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Aug 17, 2016
Horrible Customer Service
LauraHaviland Account Holder

Member for nearly 2 years. Attempted to cancel the card as I do not wish to pay the monthly fees any longer. I've been on hold for 20 minutes & counting & have spoken to 4 "representatives" so far. Their customer service is a joke! Easy to apply & be approved but a nightmare when trying to cancel. 

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Jul 13, 2016
Terrible!
Anonymous Account Holder

They charge you all these fees. Please do not get this card. It is the worst ever! Terrible customer service!!!

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