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Redstone Federal Credit Union (RFCU)

1.0 out of 5 stars
5 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3.5 out of 5 stars

Customer Service

2.5 out of 5 stars

1 5
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These reviews were written by current and former account holders in the last year.

Oct 08, 2016
Terrible customer service
Anonymous Account Holder

I have been waiting 3 weeks for my debit card because theu forget to order it after sispending it for fraudulent activity and not informing me.

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Oct 08, 2016
Anonymous Account Holder

They lie to their customers after waiting on hold over 30 minutes. Have no regard for customers issues.

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Aug 17, 2016
Horrible Customer Service
LauraHaviland Account Holder

Member for nearly 2 years. Attempted to cancel the card as I do not wish to pay the monthly fees any longer. I've been on hold for 20 minutes & counting & have spoken to 4 "representatives" so far. Their customer service is a joke! Easy to apply & be approved but a nightmare when trying to cancel. 

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Jul 13, 2016
Terrible!
Anonymous Account Holder

They charge you all these fees. Please do not get this card. It is the worst ever! Terrible customer service!!!

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May 18, 2016
mccay123 Account Holder

a small town credit union that has grown over the years- they cheat the owners of the union-the depositors-and line the pockets of the president and all his assistant vice presidents with big pay checks and bigger bonuses- this is done with the go ahead of the board of directoers who then dictate who will work at the union and who gets loans etc.- these people are a corrupt and corrupting influence on the region- the 'federal govt. ' should investigate the methods and practices of the little red neck mafia in north central alabama- really not a bank or a credit union- more of a hall of mirrors to deceieve people who hopelessly spend hours in never ending lines to see bankers who then treat them like garbage to got rid of as soon a possible- dont fall for their people helping people bit- this is nepotism and cronyism at its very worst 

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