Redstone Federal Credit Union (RFCU) Reviews

1.3 out of 5 stars
4 Reviews

From Account Holders in the last year


Application Process

3.5 out of 5 stars

Customer Service

2.5 out of 5 stars

1.5 5

These reviews were written by current and former account holders in the last year.

Mar 21, 2017
k-mart of banking
mccay123 Account Holder

they should stop giving all profits to managers in the form of un-deserves bonuses- and hire more staff to serve members aka the true owners of the credit union- and better eates on cd's and other savings- yaeh that means you miss karen blackwell

more ...
Oct 08, 2016
Terrible customer service
Anonymous Account Holder

I have been waiting 3 weeks for my debit card because theu forget to order it after sispending it for fraudulent activity and not informing me.

more ...
Oct 08, 2016
Anonymous Account Holder

They lie to their customers after waiting on hold over 30 minutes. Have no regard for customers issues.

more ...
Aug 17, 2016
Horrible Customer Service
LauraHaviland Account Holder

Member for nearly 2 years. Attempted to cancel the card as I do not wish to pay the monthly fees any longer. I've been on hold for 20 minutes & counting & have spoken to 4 "representatives" so far. Their customer service is a joke! Easy to apply & be approved but a nightmare when trying to cancel. 

more ...
Add a Review

Add Your Review

I Own It I Had It I Applied

Please state your experience.

How would you rate this credit union overall?

Please select a rating

What should others know about this credit union?


How was application process?

How was customer service?

Join the Credit Karma Community

It’s free, and you’ll get tools and info that can help you improve your financial health:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations