Funny thing is, I'm a banker for a big bank and I usually use RBFCU for things. I have 2 auto loans and a credit card with them. Auto rates are amazing! They gave me 1.65% on a new car and a 3yr old car with about 155% ltv. The credit cards can't compete with the likes of my discover it, freedom, or citi double cash but they approved me at a time when my credit had some issues whic I'll always appreciate. Unless their are terms I can't pass up, RBFCU will always get my auto/mortgage loans and any other lending products I may need. Only complaint is recently their online chat is always offline, they do reply to message very quickly though but be prepared to wait or get a call back if you call in.
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Been with this bank for over 30yrs. They used to honestly care about their members, but now we are nothing but a number. Very disappointed.