Rates as reasonable, online process was simple and clean, their loan practices appear to be conservative, but that's ok, it brings consistency to members. Approved for credit card with $10k limit, mid-700's credit score working on building up my credit. Installed the iOS app, worked as expected, no issues. I prefer to bank with organizations that support the military although overall, my highest loyalty is with USAA but I already have a card with USAA.
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Had me resend same documents over and over and over for a HELOC. Never seen anything like this. Complete incompetence.