Rates as reasonable, online process was simple and clean, their loan practices appear to be conservative, but that's ok, it brings consistency to members. Approved for credit card with $10k limit, mid-700's credit score working on building up my credit. Installed the iOS app, worked as expected, no issues. I prefer to bank with organizations that support the military although overall, my highest loyalty is with USAA but I already have a card with USAA.
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This bad company led me on for over a month when applying for a HELOC (after giving preliminary approval)... They asked me for every possible thing they could, and I provided it all. I have 850 credit, low D/I ratio, etc.. I provided them with a recent home appraisal for the collateral property, but they made me order an appraisal from them, then as a 'last step' ... I payed them $500 for apprasial, then they denied me for no reason. Didn't even communicate anything to me, I had to log into the account to see the 'denied' status. BEYOND ****ED OFF. Horrible company.