PSECU is how I do all of my banking. I currently have a check card and a credit card with them, along with all of my regular checking and savings accounts. The customer service is prompt and easy to use. There are multiple ways to communicate with them and I have always gotten a personalized response within a short period of time (typically 24 hours or the next business day). They have assisted me with using my cards overseas, to which I never had an issue, and they protected me from a fraudulent withdrawl on my account when my check card's information was copied. The service I received from that was personal, polite, and protected communication with their fraud/credit services department.
Applications for loans are very easy with them and they have always had excellent rates. I applied for an auto loan with them no problem (but I did not end up using them for the purchase of my car as the dealer offered me a better APR financing rate.)
Withdrawls, deposits, and money transfer has been super easy to use, especially now with their simple, user friendly mobile app. My money is accessible to me wherever I am! They provide me with free monthly credit score updates which is nice, as well as tracking my spending. I utitlize their bill pay system for some of my bills and have never had an issue with this. Some people tell me I would be better off with a bank that has a physical location so I can do withdrawls and cash deposits, but PSECU has an expansive network of banks and ATM's around the world that allow me to do just that if I ever need to. And as for the "security" of a physical bank, I have yet to encounter a security issue with PSECU that doesn't already happen with regular banks. They replaced my check card once when they had a breach of card information for a handful of members, and the replacement/communication for that incident was quick and efficient.
I plan to stay with them for many more years unless for some reason I am forced to switch to another bank. But for now that doesn't seem likely to happen. If you are a Pennsylvania State Employee, I strongly recommend giving PSECU a shot.