Credit Union Reviews Advertiser Disclosure

ORNL Federal Credit Union

1.0 out of 5 stars
2 Reviews

From Account Holders in the last year


Application Process

3 out of 5 stars

Customer Service

2.5 out of 5 stars

1 5

These reviews were written by current and former account holders in the last year.

Aug 25, 2016
Anonymous Account Holder

 Absolutely pathetic. Rude, unprofessional and uncaring on the phone and unwilling to try to help a person out with a problem. 

more ...
Aug 03, 2016
Shady and Retaliatory
Anonymous Account Holder

I have banked with ORNL for over 20 years and have had 11 perfect auto loans with the bank.  Fell on hard times and had to file bankruptcy.  Was denied reaffirmation, and now ORNL is suing my wife for repo fees because she was on the account.  Offered several times to continue payments on the car.  I wasn't even behind!!!  They levied my accounts and have taken what little money my wife and I have. I have four children. One with special needs. This credit union has absolutely ruined our life!!  I can't begin to tell you how upset I am.  I did everything right, and they have been absolutely horrible to me and my family. I now have no money to pay my bills.  They took everything!!! Looking back, I wish my wife would have filed bankruptcy as well.

more ...
Add a Review

Add Your Review

I Own It I Had It I Applied

Please state your experience.

How would you rate this credit union overall?

Please select a rating

What should others know about this credit union?


How was application process?

How was customer service?

Join the Credit Karma Community

It’s free, and you’ll get tools and info that can help you improve your financial health:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations