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Mountain America Credit Union

3.3 out of 5 stars
4 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3.5 out of 5 stars

Customer Service

3 out of 5 stars

3.5 5
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These reviews were written by current and former account holders in the last year.

Jul 21, 2016
armatures
Anonymous Account Holder

Everything was great until a payment was applied to the wrong account. I have never paid a bill late in my entire life. Due to some type of system error I received a phone call from some women with a very bad attitude who treated me like a criminal. Guess this is what happens when you bank with a credit union, you get the armatures.  

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May 26, 2016
Mesa AZ branch great
jefecook Account Holder

I have been banking here for 2 years, service has been great. Got a Visa and car loan with no issues.

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Feb 18, 2016
Not reporting after Bankruptcy
JasonGBrown Account Holder

we fild bankruptcy and it has been an  ordeal one that we had to do. Now that we have started to reestablish our credit we found out that the car we had before the bk and still have and are still paying on is not reporting on our credit. We have made every payment on time even though we have to go there there bankruptcy department and deal with really rude people every single month. We switched to Security services fediral credit union and have had a great experance with them all around. I cant recomend this credit union to anyone, espcially after trying to get help on this issue and being bounced around getting no where fore a week straight. on the phone waiting for over an hour to speak to someone who says they cant talk to me because they don't have athority to talk to someone with a bankruptcy. makes you feel like crap to be honest, I wouldn't change filing cause we had to but i will never deal with this BANK again. all the wells fargo folks changed it for the worse. 

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Apr 29, 2016

Yes, Mountain America specializes with rude people! I have met with them in several branches.

 
Jan 02, 2016
Never had a bad experience
Anonymous Account Holder

Iv only had good experiences with this cu.my credit went from bad to great from paying my credit card payments on time.i financed a car through them i got a great rate and have always had great Customer service on the phone and in person.

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