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Member One Federal Credit Union

1.0 out of 5 stars
2 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

1 out of 5 stars

Customer Service

2 out of 5 stars

1 5
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These reviews were written by current and former account holders in the last year.

Apr 27, 2016
bradsh85 Account Holder

I have 3 accounts at different credit unions and member one is by far the worst. Issue's are- One atm within 30 miles, they say that they have partner atms but charge me a fee on top of atm fee when I use them. Also poor customer service, alot of high fees, when i go to the bank I sit for 3 to 5 minutes before the peraon comes from the front. Also there is no way to communicate with their corporate office. If member one cares at all about their customers, then why would you not have a way for us to contact you to tell you how your doing, even if it was a simple email address.

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Jan 08, 2016
Putting Money Before Clients
Anonymous Account Holder

Customer service is awful! Their business practices are out of date. They are not consumer-centered. If it is not, it is borderline predatory lending with their fees and bloated, hidden, interest rates 

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