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Member One Federal Credit Union

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2 5

Reviews (5)

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Apr 27, 2016
bradsh85 Account Holder

I have 3 accounts at different credit unions and member one is by far the worst. Issue's are- One atm within 30 miles, they say that they have partner atms but charge me a fee on top of atm fee when I use them. Also poor customer service, alot of high fees, when i go to the bank I sit for 3 to 5 minutes before the peraon comes from the front. Also there is no way to communicate with their corporate office. If member one cares at all about their customers, then why would you not have a way for us to contact you to tell you how your doing, even if it was a simple email address.

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Jan 08, 2016
Putting Money Before Clients
Anonymous Account Holder

Customer service is awful! Their business practices are out of date. They are not consumer-centered. If it is not, it is borderline predatory lending with their fees and bloated, hidden, interest rates 

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Aug 01, 2014
Anonymous Account Holder

Customer service is poor, their website and app that they like to brag about hardly ever works right. And on top of that, they dont listen or address your complaints.

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Jun 13, 2014
Worst Customer Service Ever!!
Anonymous Account Holder

Worst Customer Service Ever!! Very disorganized...tried to charge me late fees & CPI? when I was never late and never missed a payment!

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Feb 27, 2014
C E Musselman
AirForceE8 Account Holder

Have been memberfor years and would recommend to everyone. Customer service, especially drive thru is outstanding and very efficient.

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