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Interra Credit Union

1.0 out of 5 stars
1 Review

From Account Holders in the last year


Application Process

3 out of 5 stars

Customer Service

3.5 out of 5 stars

1 5

These reviews were written by current and former account holders in the last year.

Jan 27, 2016
Used to be great. No more.
Anonymous Account Holder

I have been backing with Interra CU for over 20 years. They used to be service oriented but now are concerned more about policies and excessive fees than people. I tried to explain the ripple effect of a $9 mistake and you would have thought I was speaking in martian. I couldn't get them to see how excessive $100 in fees for a $9 error was. They felt they were being helpful at that I felt abused. I wish we were back in the days when you could go into a CU and speak to a person authorized to act and reasonable. When logic and friendliness prevailed. No more. It's very sad.

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