Credit Union Reviews Advertiser Disclosure

Heritage Trust Federal Credit Union

Find Out More

Ratings by Category

Application Process
Customer Service
Account Holder Ratings
1 5

Reviews (2)

Add Review
Oct 02, 2016
Problems around every corner!
Anonymous Account Holder

I have had this credit union for 4 years and the only thing that has kept me with them is, I don't know believing that every bank would be just as bad. But they are closed more often then they are open. Their customer service line is useless, they hang up on you more often than they fix issues. And their fees are ridiculously high. Bank of America is better, BB&T is better, I just got a Navy Federal and they are amazing! Do yourself a favor, get a different bank.

more ...
Jan 04, 2016
Difficult to work with and enormous fees
Anonymous Account Holder

If at all possible.  Do not use this credit union.  They have more fees than you could imagine.  We got charged a fee for having a debit card but not using it frequently enough.  The customer service is not friendly and they really have no compassion for members having a short term financial difficulty.

more ...
Add a Review

Add Your Review

Rate this credit union overall

Please select a rating

I Own It I Had It I Applied

Please state your experience.

What should others know about this credit union?


How was application process?

How was customer service?

Join the Credit Karma Community

It’s free, and you’ll get tools and info that can help you improve your financial health:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations