Genisys Credit Union Reviews

2.4 out of 5 stars
8 Reviews

From Account Holders in the last year


Application Process

3 out of 5 stars

Customer Service

2.5 out of 5 stars

2.5 5

These reviews were written by current and former account holders in the last year.

Apr 19, 2017
Good till you need a loan
Anonymous Account Holder

Ask for a very small loan thursday ,asked them to email me if im approved waited for emaild didnt get one,got a call Monday right befor they closed person didnt know anything about my loan or any thing was just flat out rude, then said they would call back never did called twice and left messages still no reply

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Apr 18, 2017
Customer Service Going Rapidly Downhill
katensch Account Holder

31 year member.   Experiencing a dramatically declining customer service level over the last several years.   No respect for, nor care for, long-time customers.

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Mar 16, 2017
Worst Credit Union
dlnieman Account Holder

I have been with them since they were T&C credit union. They are now so big with sooooooo many rules; they are a bank. You would do much better with a bank like Huntington that still believes in customer service. I am glad the only thing I have left with them now is one motorcycle loan which will be worth the effort to switch.

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Feb 12, 2017
Is the best way to clean up you credit
Anonymous Account Holder

Is the best company to mange your financials

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Feb 12, 2017
Is the best way to clean up you credit
Anonymous Account Holder

Is the best company to mange your financials

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Oct 20, 2016
Worst credit union ever!!!!
Anonymous Account Holder

They don't do anything for their loyal customers.

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Sep 15, 2016
Love this credit union!
Anonymous Account Holder

I love Genisys!  I've had many loans with them and even though I don't go into the branch much anymore because of their mobile banking, I wouldn't think of doing my banking anywhere else!  If you don't have an account there, you don't know what your missing,

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Jul 27, 2016
Anonymous Account Holder

Opened my account back In 2005 ,Gave me a loan ,payed off loan In payments ,asked for other loans ,denied me any loans!very unhappy whith this credit union!

cannot switch. so Im stuck with this credit union!

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