When arriving from Canada to take a job in the tech industry, this credit union was a life saver. The big banks would not issue a credit card or home loan due to lack of credit history, but First Tech immediately looked at my situation and gave immediate credit. They have also been a good bank since then, although their after-hours phone staff has been a bit clueless sometimes. Overall, they work hard to do a good job, and I recommend them to my friends.
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they used to have a simple online system that you could tell in one page what was going on. what was due and what was paying.
the new system makes it so you can not tell what is going on unless you look at 5 different pages, and even then things get lost.
bring back the old system