ESL Federal Credit Union® Reviews

3.5 out of 5 stars
2 Reviews

From Account Holders in the last year


Application Process

2.5 out of 5 stars

Customer Service

2.5 out of 5 stars

3.5 5

These reviews were written by current and former account holders in the last year.

Oct 07, 2016
A joke!
Anonymous Account Holder

I had issues with ESL two years ago when they deposited our tax return in the wrong account and gave us he run around and blamed turbo tax for a month until we went there numerous times and demanded answers over and over! Now we find out (bank did not notify us) that someones used our debt card info and made several purchases out of state and made our account negative. I contact them and I have to wait until pending transactions go through and then call them back to dispute it and it will take 10 days!!! Are u kidding me?! What am I suppose to do? I have bills to be paid and a family to take care of. Very disappointed and think it's time to leave!

more ...

Was this review helpful?

1 Reply
Feb 17, 2017

It's not only ESL, but every financial institution does the same thing. I have same kind of incident with Discover and took 3 months to dispute and got my money back.

Sep 30, 2016
Anonymous Account Holder

I have had nothing but an amazing experience with ESL. They are fast,friendly, and helped my wife and I consolidate our accounts when we got married. A+.

more ...
Add a Review

Add Your Review

I Own It I Had It I Applied

Please state your experience.

How would you rate this credit union overall?

Please select a rating

What should others know about this credit union?


How was application process?

How was customer service?

Join the Credit Karma Community

It’s free, and you’ll get tools and info that can help you improve your financial health:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations