Dort Federal Credit Union Reviews

1.0 out of 5 stars
3 Reviews

From Account Holders in the last year


Application Process

2.5 out of 5 stars

Customer Service

2.5 out of 5 stars

1 5

These reviews were written by current and former account holders in the last year.

Mar 13, 2017
Wrong balance
Anonymous Account Holder

I get over draft all the time because available balance will say 1 thing then 3 days later after no purchases say another. My purchased dates change every day, I will purchase something it will show for that day then the next day and so on when I made the purchase 5 days ago. Their way of keeping track sucks and really messes up your banking then you get screwed when you think you have money and you don't. People like me who rely on a bank to keep track of your money who can't keep up with with deposit & transaction this credit union isn't good & don't get me started on the drive thru service it's totally ridiculous VERY SLOW

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Nov 07, 2016
Anonymous Account Holder

Low-level employees are quite helpful and friendly but woe to you if you ever need to deal with anyone higher up the chain. 

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Sep 30, 2016
It is horribly sad!!!!
Anonymous Account Holder

Dort Federal Credit Union leadership needs to get their heads out of the sand. The only thing that stops me from leaving your credit union is what a pain it is to get direct deposits re-arranged. Your website and apps are wonderful, however the people there are clueless when it comes to customer service and the customer experience. Your call center is an absolute joke and it is ruining your customer relationships!

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