Applied for mortgage recently. Seamless process. Everything was done over email, and had no issues. I closed my house without having to talk to anyone over phone. Can't ask for more. Already have 2 auto loans. Never had any issues.
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I've spent about 3 hours on hold over the last 2 days. This is unacceptable. Current hold time is 53 minutes and counting for my current call. What a joke. Credit Karma isn't letting me click on 1 star, so I have to submit as 2. But definitely a one start rating for this company.