Credit Union Reviews Advertiser Disclosure

Dade County Federal Credit Union (DCFCU)

1.0 out of 5 stars
3 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2.5 out of 5 stars

Customer Service

2 out of 5 stars

1 5
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These reviews were written by current and former account holders in the last year.

Dec 06, 2016
Worst bank I've ever had
Anonymous Account Holder

Please stay away from this bank. Their customer service truly is horrible. Their banking system is full of errors... Almost every month there seems to ALWAYS be an issue. Problems are hardly ever resolved.

more ...
Nov 28, 2016
worst Customer service
davelnx Account Holder

Over 40 minutes on the phone to get in toouch with a representative, and they can't get anything done, the worst I have experienced so far.

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Aug 17, 2016
Disappointing Customer Service
Anonymous Account Holder

DCFCU has the worst customer service I have ever experienced.  They are difficult to contact and long waits are the norm when calling by phone.   The agents are usually not able to resolve even the simplest issues and it takes up to 24 hours to get a return call from a supervisor.  Exceptional customer service should be part of the culture of any institution safe guarding your money.   DCFCU employees consistently disappoint. 

more ...
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