Corporate America Family Credit Union (CAFCU) Reviews

2.8 out of 5 stars
5 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3 out of 5 stars

Customer Service

3 out of 5 stars

3 5
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These reviews were written by current and former account holders in the last year.

Aug 07, 2017
Bad bad bad
Anonymous Account Holder

This credit union will rip you off stay away

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Jun 06, 2017
Excellent Credit Union
Conscious62 Account Holder

I have been a member of Corportate America Family Credit Union (CAFCU) for approximately 16 - 17 years and I have never had a problem with them.   I opened my checking and savings accounts with them out of their Atlanta, GA branch, and appoximately 3 years later I moved out to NJ, where there wasn't a branch so I utilized the Shared Service Centers whenever I needed to make a transaction that couldn't be done via the ATM and I never experienced any problems at all.   Approximately 6 yrs ago I moved out to MI and as there isn't a CAFCU branch in my area, again I must use the Shared Service Centers here in MI as well and have done so without any problems.  ***I'm not sure if the other reviews are aware of standard protocols and rules that govern the CU Shared Service Branches, but in my opinion  they are within the norm, (if not better) than the rules used by the regular traditional banking institutions.***

Additionally, I have not experienced any issues with credit applications or bogus or high fees for CAFCU.  Last month when I applied for a mortage with CAFCU online the very next day I received a call from the Loan Officer regarding pre-qualification and pre-approval, and they explained the mortage loan process, options, and fees, etc....Within 2 days of our phone conversation the loan paperwork was FEDEX to me for validation and signatures, which in my opinion is EXCELLENT service for an online application.   In summary, the customer service I have experienced is always handled in a polite, professional, and business manner.   I strongly recommend CAFCU.

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Mar 24, 2017
Great Customer Service and Online Access
Anonymous Account Holder

I have been with this CU for over a decade now and they are great. My local establishment knows me by name when I go in even though I only go in once every few months and the online access is easy and accessible. Also a great choice when you have limited credit history.

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Jan 31, 2017
Horrible!
Crzyed72 Account Holder

Terrible credit union! My original credit union that I was a member of for 25 years merged with this place. I closed most of my accounts within a year. Will be closing the last one tomorrow.  Horrible to deal with. Everything with them is just a terrible hassel and experience.  Go somewhere else!

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Jan 13, 2017
Will tack on inflated fees to loans.
Anonymous Account Holder

They will tack on inflated bogus fees to loans any way they can. Charged me over $700 for insurance for one month on a loan for a vehicle while I wasn't even in possession of the vehicle because they couldn't secure the title from the sellers credit union... Charged me 22% of the 12mo insurance premium of $3,284 for a supposed one month lapse in coverage of a car I didn't even own yet. 

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