Connexus Credit Union Reviews

2.0 out of 5 stars
5 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2 out of 5 stars

Customer Service

2 out of 5 stars

2 5
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These reviews were written by current and former account holders in the last year.

Apr 21, 2017
Our Way or the Highway
Anonymous Account Holder

Connexus does  not confirm joint tenancy accounts to customer in any way: email, letter or  online. Only record of joint account is what customer sends upon application. Paynebt checks are made out in one name of one person. for joint tenancy accounts. Under some circumstances this could cause an ownership problem or a deposit problem.. . A lucky customer will b able to  find someone competent in a branch away from Wausau and  some events can be professionally handled.

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Mar 29, 2017
Fee Happy
Anonymous Account Holder

I am very disappointed in the fees that this credit union charges.  When I questioned them they told me it was just their policy.  I have a policy not to have people take my money without my permission.  They violated my policy.

Not use to this type of service with credit unions. 

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Mar 03, 2017
clueless
Anonymous Account Holder

We made a purchase using conexus card out of our money market, conexus cancelled because they thought it "might" be fraud ....They did not even call us... Embarrassed us with seller.

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Feb 06, 2017
Impossible and Disconnected
tamaratx09 Account Holder

If you give them permission from the start to automatically withdraw your payments from your other account you are fine. But don't think for a moment that they are going to be ANY help when you want to set it up to be able to pay manually. It's a complete run around and massive headache. The customer service reps are rude and condecending and act as if everyone should know how THEIR system works already. Save yourself a lot of stress and use someone else!

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Sep 22, 2016
Anonymous Account Holder

Always helpful and great rates. 

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