Community First Credit Union Reviews

3.3 out of 5 stars
3 Reviews

From Account Holders in the last year


Application Process

2 out of 5 stars

Customer Service

2 out of 5 stars

3.5 5

These reviews were written by current and former account holders in the last year.

Aug 07, 2017
A very good bank in Jacksonville
Anonymous Account Holder

I've been with Community First since the late 90's and have never had any issues, in fact only good stories about their customer service and willingness to help. They have a bunch of branches in JJacksonville and if there is ever an issue or I'm interested in other banking info from them, it's easy to see a person who can help. I don't like big banks so I'm biased but if you're like me, this is the right place to go.

more ...
Apr 04, 2017
Just like any other bank, out to get money
Anonymous Account Holder

They hold checks for a ridiculously long amount of time. Even when they're from an established financial institution. Holds that are put on cards will be held against you even though money has not been withdrawn. They will not reimburse overdraft fees even when something is their fault.

more ...
Jan 06, 2017
Helpful, Fast Turnaround, Convenient
Anonymous Account Holder

I've had loans over the past 12 years with CFCU. No issues. Sometimes long wait times on the phone. They are always helpful and friendly.

more ...
Add a Review

Add Your Review

I Own It I Had It I Applied

Please state your experience.

How would you rate this credit union overall?

Please select a rating

What should others know about this credit union?


How was application process?

How was customer service?

Join the Credit Karma Community

It’s free, and you’ll get tools and info that can help you improve your financial health:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations