Years ago I was with Community First CU. My business had gone under, so my credit wasn't good. I needed a car because the one I had wasn't going to make it through winter. I was hoping to borrow a few hundred dollars and called to get pre=approved for a loan. they looked at my credit, but because I had been a member, also looked at me as a person. Even with my shot credit they loaned me $7,000 which at the time helped buy a very decent vehicle and put me back on track to rebuilding y credit. I will always be grateful to Community First and highly recommend them to everyone I talk with from the area.
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We have been customers at Community First for nearly 20 years because this was the preferred financial institution of my employer. The people at the counters are wonderful but everything else about C1CU has been dissappointing. We would have lost the home we were purchasing because they were so slow providing the paperwork after approving our loan. We ended up working with Wells Fargo to do a rush mortgage so that we wouldn't lose out to another buyer. Any time they have told us they would do something they have NOT followed through and completed it. Now that I am not restricted by my employer I am changing financial institutions and will be so glad to get away from this one.