CFCU Community Credit Union Reviews

2.3 out of 5 stars
3 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2.5 out of 5 stars

Customer Service

1.5 out of 5 stars

2.5 5
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These reviews were written by current and former account holders in the last year.

May 20, 2017
Added almost 2000$ to my loan. ..
Anonymous Account Holder

I check credit karma regularly. I noticed one month my bill went up almost 2000$. Called,was ignored. Called again and told they would look into it. Eventually the lowered it back but would not tell me how the mistake happened. Then they retroactively added 13 late payments to my account, destroying my credit score and now I'm unable to buy house. I have since heard from others same thing happened to them. Tbe refuse to work out a solution. How many people had 1000s added to their bill without their knowledge??

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Nov 28, 2016
Sufficient, except frustrating online
Anonymous Account Holder

I've had an account for years, and was fine with the minimal but sufficient service.  My major complaint is with the online services.  The entire online banking experience is opaque and frustrating.

Had a dissapointing final experience where I was sent a debit card without being informed which account it was linked with.  Overage fees weren't removed despite banking with them for almost a decade without incident.  Overall not impressed enough to stick around, have moved my savings to another CU.

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Oct 11, 2016
Great SIMPLE banking.
Anonymous Account Holder

I've had CFCU as a college student, which means very basic savings and checking accounts. I never needed any loans or morgages or anything. For the simple services, they're really good. Their customer service reps are always friendly and helpful. Whenever something funny happened between my credit card and my account, they were quick and helpful to straighten it out. I've always enjoyed banking with CFCU. If you're looking for complex financing, maybe look elsewhere. For the basic essentials, they're a really good bank. :)

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