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Friendly, to you and your money.
BECU has been great. My grandpa worked for Boeing and had an account, my parents got one through him, and I got one after graduating HS. The lack of fees and great deal of forgiveness is great for people still trying to figure out their finances. They were super helpful when I made mistakes with car payments, reverting money and helping me to make the payments properly. I've also had to get new cards through them a couple times, due to my own carelessness, and they were very kind about the whole process. Online, in person, both experiences have been great for me and my family.