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Friendly, to you and your money.
BECU has been great. My grandpa worked for Boeing and had an account, my parents got one through him, and I got one after graduating HS. The lack of fees and great deal of forgiveness is great for people still trying to figure out their finances. They were super helpful when I made mistakes with car payments, reverting money and helping me to make the payments properly. I've also had to get new cards through them a couple times, due to my own carelessness, and they were very kind about the whole process. Online, in person, both experiences have been great for me and my family.
Excellent Customer Service & Products
We get high interest on our Checking/Savings accounts, low interest or 0% on our credit cards and loans, early saver accounts for kids under 18 w/high interest on their money.