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Austin Telco Federal Credit Union (ATFCU)

1.0 out of 5 stars
1 Review

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2 out of 5 stars

Customer Service

1.5 out of 5 stars

1 5
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These reviews were written by current and former account holders in the last year.

Aug 16, 2016
Agree with the Uselss ATM. No support
Anonymous Account Holder

Definetly not a card to rely on specially when traveling.  Was unable to withdraw cash, received call from the fraud department and after 20 questions and 5 minutes on the phone with automated sistem to confirm that transaccions were not related to fraud I still was unable to withdraw.  No 24/7 support so had to contact bank next day (9-4) hours of operation.  They had to "enable to card for international use" manually. btw found out that I have to do this everytime I travel.  Tried taking cash out that evening and card still did not work.  Contacted the 24/7 fraud department which was useless and told me to contact the bank again the next day 9-4.  Day 3 no resolution and stuck without cash in another country.  

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