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Austin Telco Federal Credit Union (ATFCU)

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Reviews (3)

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Aug 31, 2016
Don't Even Try

I have been a member for a long time.  I even had a previous account with them years ago.  I have always been in good standing with this credit union.  However, when I applied for credit they denied me and my husband BOTH times.....even with good credit.  I am closing my account and switching to Greater Texas Credit Union where I opened an account and got an approval on a loan on the same day I was denied credit by this worthless credit union! Not to mention it took them three freakin days to tell me NO! I recommend ya'll go somewhere else.  I even asked them what other options I had and they told me NONE!!!! 

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Aug 16, 2016
Agree with the Uselss ATM. No support
Anonymous Account Holder

Definetly not a card to rely on specially when traveling.  Was unable to withdraw cash, received call from the fraud department and after 20 questions and 5 minutes on the phone with automated sistem to confirm that transaccions were not related to fraud I still was unable to withdraw.  No 24/7 support so had to contact bank next day (9-4) hours of operation.  They had to "enable to card for international use" manually. btw found out that I have to do this everytime I travel.  Tried taking cash out that evening and card still did not work.  Contacted the 24/7 fraud department which was useless and told me to contact the bank again the next day 9-4.  Day 3 no resolution and stuck without cash in another country.  

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Jul 23, 2015
Useless ATMs
Anonymous Account Holder

Tellers are friendly but the rest of the staff are not.

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