APGFCU Reviews

3.7 out of 5 stars
3 Reviews

From Account Holders in the last year


Application Process

3 out of 5 stars

Customer Service

2.5 out of 5 stars

3.5 5

These reviews were written by current and former account holders in the last year.

Mar 23, 2017
Anonymous Account Holder

Excellent customer service at North East Branch. 

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Sep 04, 2016
NavyMan1984 Account Holder

**** Recently discharged from a CH7 BK I went to apply for a secured visa card, to rebuild credit the agent was very friendly and helpful, she asked me where was my car loan at and said we might be able to bring it here as well, I was approved for a 17K auto loan at 3.49 and they gave me a 3500 Visa card at 12.25 not the best rate but, the fact they were willing to approve me.... was awesome, WAY TO GO APGFCU

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Aug 27, 2016
APGFCU is abank that lies.
Anonymous Account Holder

APGFCU is abank that lies.

I have been banking with APGFCU since I was 15 and I am now 21. Their customer service has took a turn for the worst. They no longer put you first...its all about the money. Recently my car was totaled in a hailstorm. I had GAP Insurance from APGFCU that stated If my next car loan was with them they would give me $1000 toward my next loan. That sounded great...lo and behold They try and sucker you in with a $1,000 to give you an outrageous interest rate. (2013 Car Credit score:700 6.79 APR) I thought Ill just take the $1,000 and refinance. I ask 3 employees how long after I got the loan would it take before i could see the money and would I have any trouble trying to refinance through another bank. "The $1,000 will be automatically applied once the loan paperwork is complete," I get the loan and there is no money applied towards it. I call APGFCU and they say " We need to file GAP Claim for you and this could take up 90 days to process."


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