I have been using Alliant since being transferred from United Employee's Credit Union. Not only do they have some of the best rates around, the are the most helpful credit union that I have worked with. I don't understand the negative comments? Their website is the the easiest to navigate and when I call them on the phone it is very easy and quick to get a live person. I couldn't be happier.
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Their processes are antiquated. I used them for a car loan. There is no way to make payments via their website. Almost everything is manual.