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ABNB Federal Credit Union

3.0 out of 5 stars
4 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3 out of 5 stars

Customer Service

3 out of 5 stars

3 5
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These reviews were written by current and former account holders in the last year.

Aug 13, 2016
Overall horrible experience!!!
Anonymous Account Holder

My husband had his truck financed through his credit union. We paid $32,000 to pay it off and they put it in a savings account knowing that we didn't bank there. After going through several people to get the money in the right direction, there was no apology or empathy concerning our situation. They took their time in processing the lien release and we still haven't gotten the title with payoff being over a month ago. Everytime we called, we got different answers. The staff is unprofessional and I would never recommend this institution to anyone. 

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May 10, 2016
Fraud Department is BS
drs120 Account Holder

I was the one that caught Fraud activity on my account which is now -147.93, I conyacy on 4/30 it is now 5/11 still no resolution I have called and verifyed they have recieved everything and the CSR said yes. I was told it would be fixed on 5/4 , 5/5, it 5/11/2016 . I have contacted and put in a compplaint with the NUAC CAC about this I have recieved the worst customer service over this and they are not FIXING the problem. I have bills that have been declined , and the Bank rep told me to pay the 147 IM not paying for something I did not do. AND its sad that I cuaght the fruad not them!

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Apr 11, 2016
Great Experience
Anonymous Account Holder

I have three loans with ABNB, including a line of credit, home equity loan, and an auto loan. Every applicaiton has been with friendly and professional interactions with the staff. No complaints.

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Mar 04, 2016
Friendly & Professional
Anonymous Account Holder

I have been a member of this credit union for many years. I have always had a great experience with them. They are friendly, professional, offer many a wide variety of services.  They not only give loans, but help plan for my financial future.

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