CK 697 - Was approved instantly for Southwest Premier Visa Signature $15.5k @ 15.24%. Received the card in about 4 days. I applied when there was only 1 free flight offered, however, by the time i received the card the offer was for 50k points (2 free flights). I emailed customer service after receiving the card asking if they could give me the 25k points on top of the 25k points i received to match the current offer. Their reply was that they would be glad to do it as it would just be good business. I was impressed. Shortly after getting the card my wife and I decided to use the free flights for our anniversary trip, but i found out that it takes Chase up to 2 billing cycles to credit the points and up to 30 days for Southwest to credit those points to your rapid rewards account. Once again i logged into my chase account and sent a "secure message" to Chase asking if I could have the points sooner. Next day i had an email back saying that they would be glad to credit my points sooner, by the end of next business day i had my points in my Southwest account. I've been very impressed with the general service. Customer service number on the back of the card, an actual person picked up when i called. That was something i've never had with any other card. The 50k points was actually more than enough for two tickets for us. We only spent 35k points on two tickets from RI to FL and back with enough points left over for a 3rd ticket for some other time :)
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