I had someone hack into my walmart.com account, where i had this card setup along with chase sapphire. The chase transactions went through without any roadblocks, but boa dutifully alerted me suspecting fradulent transactions through text messages. It made me reply "YES" or "NO" to confirm authenticity. Once i replied "NO", the transactions were blocked and my card was restricted. Then i logged on to the website, i had an option to block the current card, and a new one issued. Breeze, compared to chase ,where i had to spend 20 minutes with customer support to do the same.. No tthat it was bad, but the process in BOA is far better.. Their cashback deals are also good once in a while.
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