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The Bancorp Bank

1.0 out of 5 stars
1 Review

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

1 out of 5 stars

Customer Service

1 out of 5 stars

1 5
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These reviews were written by current and former account holders in the last year.

Oct 02, 2016
Anonymous Account Holder

Horrible "bank." Tried to close and IRA account and every time I'd fax the paper work they would act like I didn't fax one of the documents after telling me they did recieve it, this happened numerous of times. Then, when they finally "received" all the documents, they said I didn't send a copy of my I.D, so I emailed it to them literally 40 times. They sent a confirmation email of receiving it then a day later tell me they didn't get it, now mind you they gave me a reference number when they said they received it but that didn't matter. So. I emailed it to them an additional 20 times until someone on the phone with me confirmed it. I've been fighting them for 2 months now and don't recommend this business to anyone, unfortunately, my 401k got sent to these morons after I was laid off bc I forgot about it.

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