American National Property & Casualty - Auto Insurance Reviews

2.1 out of 5 stars
7 Reviews

From Policyholders in the last year


Application Process

3 out of 5 stars

Customer Service

2 out of 5 stars

2 5

Compare Auto Insurance Offers

View your top Auto Insurance recommendations and compare rates on Credit Karma.


These reviews were written by current and former policyholders in the last year.

Apr 29, 2017
Very bad
Anonymous Policyholder

Had them for 15 years, filed a house claim, adjuster was not flexible with schedule, adjuster cx my appt an hour before. Called my agent for help and never returned my call.

more ...
Apr 03, 2017
The worst.
dplewis04 Policyholder

They will give you the run around, cost you huge sums of money, only to act as if you, by following their instructions, caused the issue. Don't use this company!

more ...
Dec 13, 2016
Very Happy
Anonymous Policyholder

I've been with American National for over 10 years with my home, auto and life insurance. I've never had a problem with the few claims I've had and my rate have stayed steady.  I read other reviews here and am confused...  becuase I have always felt it was my resoponsibilty to read my poilicy and ask questions so I understand what I have before a claim comes up.  Its no different than a loan I get or other business I do-  its my job to know what I am buying and the polices are pretty clear on what is covered and what isn't if you read them.

more ...
Nov 22, 2016
Anonymous Policyholder

They will do an inspection AFTER the policy was in force and cancel policy on really minor stuff.  They won't reinstate policy after repairs made...want to raise the lowest quoted rates to sucker you in...

more ...
Nov 01, 2016
Anonymous Policyholder

Smoothest claim ever!

more ...
Sep 01, 2016
they suck and try to get out of it
Anonymous Policyholder

The policy means nothing to them.  Agents advise best way to submit policy, then change it after its done and then use that to deny claims.  they actually wrote a policy on a $300k house listing value at $3k, when they changed it to correct it they denied damage claims, and then cancelled.  have had 4 friends and 3 relatives get screwed by them.  RUN AND RUN FAST FROM THEM

more ...
Aug 19, 2016
Anonymous Policyholder

Can't get anyone to answer any questions. They have blown me off a million times in the past 2 weeks. The insurance adjuster is too lazy to return my calls or even do an investigation of the accident. They are only willing to pay $2,000 of my medical bills, which I should not be responsible for anyway. If the investigator would have done his job they would know the accident was caused by another individual. On top of that, they want ME to pay taxes for them to buy my car (its totaled and I have full coverage). I have 50,000\100,000 coverage per accident and 100,000\300,000 uninsured but they still won't pay my medical bills, again because the investigator is too stupid and lazy to do his job. Would never recommend this insurance to anyone. Every time I've contacted my agent, she waits days to respond and then don't answer my questions. Just a huge joke of a company.

more ...
Add a Review

Add Your Review

I Own It I Had It I Applied

Please state your experience.

How would you rate this policy overall?

Please select a rating

What should others know about this policy?


How was application process?

How was customer service?

Join the Credit Karma Community

It’s free, and you’ll get tools and info that can help you improve your financial health:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations