Credit Advice

Have a question? Have advice to share? The combined knowledge and experience of everyone in the Credit Karma community can help you. Enter your question or help others below to get started!


Posted in Credit Report
Profile Image

Question By

0 Contributions
0 People Helped
How do I remove a derogatory mark from my credit that was an error made by a creditor?
Purchased an item online from a large and notable PC company and returned it a few weeks later. I was charged a $25 finance fee because it took them a few weeks to process the returned item....I was told that they recieved the item and would remove the finance fee (that shouldn't exist) next thing I know they add a "60 day late" payment and my score drops 70points!

Company is assuring me they are handling it, but I obviously no longer trust them and wanted to know what else I can do to expedite this process. Thanks for the help.

Your Credit Scores Should Be Free. And Now They Are.

View your scores and reports anytime.


Reply to this Question

Write your response:
Enter Your Comments

The Credit Advice pages of the Site may contain messages submitted by users over whom Credit Karma has no control. Credit Karma cannot guarantee the accuracy, integrity or quality of any such messages. Some users may post messages that are misleading, untrue or offensive. You must bear all risk associated with your use of the Credit Advice pages and should not rely on messages in making (or refraining from making) any specific financial or other decisions.