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Account in Collections
I recently was browsing through my credit report and I noticed that there was an entry for sunrise credit collection agency. I went ahead and CONTACTED them first- since they have yet to contact me. The lady states that they are unable to remove the entry for collections of off my credit report- that if I pay my bill off in full- She will update the entry on my credit report to read paid in full. Now does paying off the collection account have the same effect as the collection entry being removed off of the report? What steps should I take? Should I pay off the bill and have them leave the entry on my report? Should I contact them again and demand that they remove the entry for full payment?
Thanks for your help!

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