Hard Inquiries and Soft Inquiries
Hard Inquiries and Soft Inquiries

There are two kinds of inquiries that can occur on your credit report: hard inquiries and soft inquiries. While both types of credit inquiries enable a third party, such as you or a lender, to view your credit report, only a hard inquiry can negatively affect your credit score.

What is a Hard Inquiry?

Hard inquiries occur when a financial institution, such as a lender or credit card issuer, checks your credit report when making a lending decision. For example, hard inquiries commonly take place when a consumer applies for a loan, credit card, or mortgage. You typically have to authorize a hard inquiry. Most important to note, hard inquiries will lower your credit score by a few points and remain on your credit report for two years. As time passes, the damage to your credit score will decrease until the hard inquiry falls off your credit report.

What is a Soft Inquiry?

Soft inquiries occur when a person or company checks your credit report as a background check, such as when a potential employer checks your credit, when you are "pre-approved" for credit card offers, and when you check your own credit score. A soft inquiry can occur without your permission. Soft inquiries may be recorded in your credit report, depending on the credit bureau, but they won't affect your credit score in any way.

One of the biggest misconceptions is that checking your own credit score using companies like Credit Karma will hurt your credit score. This is not the case. You can check your credit score at Credit Karma as often as you like and it will never lower your credit score.

Examples of Hard Versus Soft Inquiries

While there are common examples of which financial actions result in a hard or soft inquiry, here are some lesser-known actions that may incur a credit inquiry.

Hard Inquiries
Soft Inquiries
Always
  • Applying for an auto loan, student loan, business loan, or personal loan
  • Applying for a credit card
  • Applying for a mortgage
Sometimes
  • Applying to rent an apartment
  • Verification of identity by a financial institution, such as a credit union or stock brokerage
  • Renting a car
  • Getting a TV/high-speed internet account
  • Opening a checking, savings, or money market account
  • Requesting a credit limit increase
  • Getting a cell phone contract
Always
  • Checking your own credit score
  • Pre-approved credit card and loan offers
  • Background check, such as those done by employers
Sometimes
  • Applying to rent an apartment
  • Verification of identity by a financial institution, such as a credit union or stock brokerage
  • Renting a car
  • Getting a TV/high-speed internet account
  • Opening a checking, savings, or money market account

If you are unsure whether a financial action you are about to make will result in a credit inquiry, ask the financial institution or company. Also, if a financial institution or company informs you that they will be checking your credit, ask them to distinguish whether or not it is a hard or soft inquiry.

Why Hard Inquiries Hurt Your Credit Score

While hard inquiries are necessary for certain financial actions such as applying for a loan or credit card, hard inquiries should be minimized as much as possible. Your credit score is penalized for multiple hard inquiries to encourage consumers not to apply for too much credit at one time. Applying for too much credit may indicate that you are desperate for credit, or that you aren't able to qualify for credit. While one hard inquiry will knock a few points off your credit score, multiple hard inquiries in a short amount of time can cause significant damage to your score.

Keep your hard inquiries to one or two a year. Credit Karma data shows that on average, consumers with lower numbers of hard credit inquiries have higher credit scores.

How to Dispute Hard Credit Inquiries

If a hard inquiry occurred without your permission, check your full credit report at www.AnnualCreditReport.com to see the full details of the inquiry. Then, you can attempt to dispute it.

Learn about how to dispute wrong information on your credit report.

Please note that you can only dispute hard inquiries that have occurred without your permission. If you have authorized the hard inquiries, you will need to wait the two years for those hard inquiries to be removed. You can learn more here.

Conclusion

Before applying for credit, take time to build your credit score. With a higher credit score, you'll improve your chance for approval for the financial products you want and at the best terms and rates.

To keep track of hard inquiries, check your score at Credit Karma every month. In addition to providing you with your free credit score, Credit Karma notifies of any changes to your credit report, including any new hard inquiries.


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Helpful to 3138 out of 3235 people

I am impressed, I know a lot of what was said here from past experience and you are gaining good advice. Car salesman will do multiple hards hits with ONE permission trying to find a company that wil give you a deal. They do not tell you that. Applying for any credit card, to get the free T-shirt or book bag, will be a hard hit on your score. Never go more than 50% of your credit limit of your scores goes down. If your limit is $1000, do not put more than $499 on that card. Also, when the credit card companies see you getting into higher debt with them and other companies. they suddenly start to raise your interest rate even though you were not late on your payments. They see you are struggleling with your  finances and go in for the kill because they can. If ever you get a call from a collection agency, tell them to wait while you start your tape recorder and ask them permission to record the conversation. They will either hang up or properly handle the situation. They are not allowed to threaten you with a lawsuit, call you at work, call you too early or too late at night, or mutilple times a day. They may leave a msg with their name and number to return their call. However,  not about them being a collection agency on an answering maching or voice mail that says why they are calling becuase anyone could hear the message and that would be a break of confidentialitey and a potentional Liable suit. If you are in trouble seek out a not for profit agency to help, not one that takes monthly payments from you and then says they will pay your creditors. That story always ends badly. I found HUD and Chatholic Charities very hellpful with No cost to me after I was in a car accident and unable to work for three years. Do not talk to anyone over the phone for more than an minute, tell them always do it by U.S. Postal mail, not emai either. In the event they harass you or do anything else the Fair Credit Bureau allows. you have an address to send a Letter or Sheriff to. Also, never admit to any debt until they prove you owe the money. Many times these debts get sold over and over again to another collection agency and the original paperwork is lost, so they can not prove you owe the money. I had ATT harass me for six years for a debt they said I owed of $30. I never had an account with ATT and asked them to prove . Every six months a new collection agency called saying I owed ATT but the amount kept going up. It wasn't until my lawyer handling my car accident sent a demand letter asking for proof of the debt, that the calls stop. Also, regular installment payment like a car or mortgage are good for building your credit, but they like to see revolving payments too as in Department stores, one month $213, pay it off, one month $399 pay it off, one month $29 pay it off.  Remember to have a personal relationship with your local bank. If they know you and like you they can bend the rules a little.

Comment by
missdoss

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I totaly agree with what your saying What got me is I had told the Car Dealer that i was already approved and he said it wouldnt hurt to SEE Well there were 5 hard inquirys from that 1 dealer!! My score went way down and they could not find me a better deal than what i was already approved at!! I am going to contact the credit bereaus and explain, hopefully they can take one or two off!! Learned my lesson!! And i work so hard to have a good rating!!!

Reply by
kkay1

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This is a wonderful and very helpful tool in trying to clean up your credit report.  It takes you half your life to realize how very important a clean credit report is. But, I guess that's just life for you.  I am being very concientous of everything I do now. I want my credit report clean, like it used to be before a very bad marriage and man, both of which are gone...:  ).  Thank you very much for this service.

Reply by
GMCEnvoy123

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Thanks, missdoss!!  I hope your situation has improved!!  But, thanks for the sacrifice for info for the rest of us.  I am going to cut and past this so that I have it to refer to!!

  Robyn

Reply by
truaxrl

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Great information! very helpful.

Reply by
subodhonnet

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Thanks so much for these pointer...I made few mistakes without realizing that I was hurting my score...one of them was closing my oldest credit card to save annual fees...or just a casual inquiry for home loan, I never had any intention to buy...

Reply by
hiteshwadhwa123

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Very helpful advice...thanks!

Reply by
Exelon

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Thank you for your advice.  A lot of my negative accounts are because of past medical bills.

Reply by
jholl99

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This is great advice. Wish I had found this post before. Lol I've spent countless hours researching.

Reply by
ambee01

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missdoss's,

Thank you for the extremeley HELPFUL information! I used to have really bad credit due to my party lifestyle in my 20's. That's all different now because I did exactly what you preached!

Thank You,

The Big A

Reply by
adamjay43

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I was just wondering who I could report harassment from then since there are about two or three companies that will call none stop?

Reply by
proudmomma26

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nice thank you for that

Reply by
galanaza79

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I had a major stroke  in 2011

Reply by
titus2001

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Thanks for that vital information.  Trying to repair and bring my score up.  What are your thoughts on the advertised credit repair company I see advertised called Lexington Law?  I've heard of them before but not sure what their reputation is.  Tired of having low credit scores, getting older and want some decent credit scores.  Thanks, SAsh

Reply by
mssharont56

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I THANK YOU FOR YOUR COMMENT IT WAS SO VERY HELPFUL YOU HAVE A VERY HAPPY NEW YEAR..

Reply by
6719INEED

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Great review. Thank you. I have only one thing to add. 

I got upside down with my credit cards, and I turned to CareOne. I stayed on that program for 3-1/2 yrs. I went from around $12,000 debt to $Zero.  They helped because they weild more influence to get card companies to lower your APR.

Here's an example: when I called Discover, they flatly refused to lower my APR. CareOne got them to lower it with one phone call.

Think about it, this is how they do it:  CareOne writes checks to Discover, not in the hundreds, but in the THOUSANDS of dollars every month. That's why CareOne can help with lowering APRs. Discover doesn't give a hoot about my paltry $50/month payment, but they sure as heck care about CareOne's big-fat check to them every month.  Just like the old addage, it's still true: Money talks.

I am not a CareOne rep, I'm just a very satisfied, former CareOne member.  It was the smartest thing I ever did. I recommend them to anyone who is in trouble with credit card debt.

Reply by
Beell98

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Thank you for that wonderful piece of information.  Another good way to get collectors off your back is to send block letters asking them to stop and desist harassing you, especially if your only source of income is from the government.  If your only source of income is government(e.g. SSI, Public Assistance, Food Stamps, Medicaid, Social Security), they cannot in any way touch your income, especially if you get your monies by direct deposit.  Send them a block letter by certified return receipt, and I guarantee that the harassing calls & letters will stop.  Also, send a copy of your block letter to the Department of Consumer Affairs,  or the Federal Trade Commission.  That letter there you send by regular mail.  The block letters to the creditors goes by certified return receipt so that they cannot say they didn't get it.  So you're protected.

Reply by
danimcc62

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I applied and was giving a loan by my local small town bank for a newly constructed house. After the approval, and it was very fast since I had an extremely high credit score (799) I notice 3 hard inquiries for the same loan. One was from my bank and the other two were a credit reporting agency like acer22 or somethink. They were all on the same day. My credit score was reduced significantly (722) and this is the only activity. What can I do to get the acer22 (or whater it was) to remove their hard inquiries?

Reply by
georgebednar

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menachem schneorson dob 4281966

ss 057823584 650 ne 177 st miami fl

Reply by
wasawasa

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I found out the hard way when I bought a car.  I had started to rebuild my credit a good year or two prior, this was my first car experience.... Eleven hard inquiries later, I was approved...... Next time I will go to my bank first and see what amount they will approve me.  Thankfully, I am not intending on any other big purchases, such as a home, for another couple years. 

Reply by
jgutz

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I never knew about the "hard inquiries" until now checking your credit more than once.  That happened to me when I co-signed for a car for a friend and the 2 companies we started with checked it 4 times each. I called them and they said that was normal. People need to be advised by these companies, by law, what they are doing and what is happening. I now see why my score went down during that time period. But it's too late now to do anything about it. Also, I have been transferring my credit card balances to 2 other cards in order to clear up my debts but the credit score shows that isn't the right thing to do as they aren't reporting the up-do-date actual figures...this also is hurting my credit.  It takes way too long for these companies and credit bureaus to update your life. I'm having to wait on them as I'm sure others are too.   This also needs to legally change somehow.

Reply by
Kandle5

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Thanks for your outstanding advice. Is there anyway that you can get the hard ones removed?  I applied for a loan back in Nov. and went through several loan companies only to find that I was VA approved through WellsFargo.  However Quicken Loan, etc, etc, continued the process and my score went from 812 to 772!  Thanks again for your comments.

Reply by
colret

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Wat was the purpose of this inquiry on my credit,,,,I do not recall this app inquiry,,,please let me,,,,,,,thank u ,,,,

Reply by
Talalotu

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Was very helpful

Reply by
gqmodel10

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I thought that multiple inquiries re the same type (ie auto loan or mortgage) within a 30 day period only counted as one inquiry. On my report i applied to 7 financial institutions for a mortgage but only was dinged 1 inquiry.

Reply by
Nebaum

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Thank you so much for your help......recently divorced after27 years and had to file bankruptcy .......all this is new to me and you have been so helpful...Thank You...

Reply by
bigpoppie2

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Recently, my child went auto shopping and I allowed her to use my SS# as we knew she would need me co-sign.  Well, not knowing that credit inquiries would reduced my credit score and the numbers of lending institutions that the auto dealers check with,3 dealerships and 15 inquiries later, my credit score dropped 60+ points. Now I have to wait 2 years until the "hard-checks" will be removed.  I truly wish I had heard about Credit Karma sooner!!! I am going to refer everyone I know to this web-site.

Reply by
biggilrdee

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Helpful to 2 out of 4 people

Thanks so much for all the information.  I really needed that although I knew some of it from reading a couple of books on managing credit and debt.

Reply by
moonsister22

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I get hievery month for a hard repot wich was not authorised from  calverry portfoliio,(bottom feederd) that buy credit reports and go after people they think they an intimidate, and this happens every month, I have not autorized a hard report in over a year but every month my score goes down because of them, I don't need there help to lower my score, do a pretty good job on my own, they go after accounts that have ben dicharged , they don't have any conection with the original detter they need to make some laws to stop these pond scum, not that I think it will do any good, look how well the law is doing stopping drug dealer

Reply by
BuddyLove1963

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this is helpful but my exhusband has called and told chase bank that  I do not have a chase credit card and I do not hold or have a chase credit card so there is no way i can be using that percentage of it.BUT NO ONE SEEMS TO WANT TO CORRECT THIS.SO what do I do?    Thank you       Marilyn A Kacsanek

Reply by
burfk

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Inquiries...

Be careful with the "recommended" credit card on this site.  I was trying to diversify' so that I could raise my credit score and lower my utliziation'.  I applied for the recommended credit card, got denied, and another inquiry.  If your credit ratine is poor and the recommended card is for average credit, don't do it.  You will likely get and added inquiry to your report.

Reply by
Kermit1979

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A signed credit application at a car dealership give the dealer permission to do what they want with the information you signed. Also, 50% is not a magic number. It's just a percentage. Honestly, lenders would like to see less then a 35% utilization of credit cars. It's called "pay availability." The moe pay availability you have, the better your score. If you have use 45% of your credit limit, it effect  your credit almost as much as using 50% of your limit. 

Reply by
wallacej5

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Tape recorder? Do people really still have those old relics?

Reply by
bumper1950

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Watch out for cell phone companies!!!   I inquired about setting up a new account with T-Mobile for my new cell phone.   Both times they were very anxious to get me set up, but the first time I didn't have all the information the agent needed, but she didn't tell me this until after she did the hard inquiry.   So I have 2 in one week :(.

Reply by
nancychef1

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Thanks for giving understanding on how to deal the credity debt .

Reply by
AMISISI

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Completely agree with the part about the local bank. My credit has been pretty bad for the last few years, and I am just now getting it back up to a decent level. When no one would even talk to me about a credit card, I was able to get a high limit 0% interest card through the credit union I have had a checking account with for the past 14+ years. Now with their help I am finally able to start rebuilding my credit!

Reply by
jamieodom

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Multiple hard credit inquiries for home or auto loans in a 30 or 45 day period only count as one, so whether you check 5 or 10 banks for a home loan in a week, your credit score is only affected as if you checked 1. The reason for that is because you're generally only buy one home or car at a time, and so you can get the best deal.

Reply by
Wargil

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TL;DR... perhaps you could have bought a book on how to properly form paragraphs with your credit?

Reply by
evanrich

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CreditKarma is so-so on its quality of reporting.  I see one debt that I haven't had for many years.  Of course, all the debts I paid off this month will not show up for probably two months.  Good advice not to let car dealers check your credit.  I used to bring a copy of my credit report and said I would show it to them if I was serious about a car, and would probably arrange my own financing at a local bank anyhow.  But younger people who don't know the credit game will get knifed in the back by not knowing the rules of the game, because it is a jungle, and survival of the fitess.  Kudos to CreditKarma, though, for the education for the masses and this forum.

Comment by
DeltaBum

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Agreed DeltaBum!!

Top Contributor

Reply by
danie828

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Helpful to 439 out of 471 people

check this out      http://activerain.com/blogsview/1151616/can-you-sue-a-car-dealer-for-excessive-hard-credit-inquiries-

look for     Auto Loan Inquiries   read the following parigrgh ""Fair Isaac changed the rules a bit for Auto and Home Loan credit inquiries:

The credit-scoring model recognizes that many consumers shop around for the best interest rates before buying a car or home and that their searching may cause multiple lenders to request their credit report. To compensate for this, multiple auto or mortgage inquiries in any 14-day period are counted as one inquiry.

In the newest formula used to calculate FICO scores, that 14-day period has been expanded to any 45-day period. This means consumers can shop around for an auto loan for up to 45 days without affecting their scores. But the old 14-day rule might still apply at some lenders that aren't using the new version.""

Comment by
Raizac

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Debi423 said this isn't true, so I wanted to clarify.  The multiple instances still appear as multiple instances on the report, but they only count as a single instance when calculating your score.

Reply by
MrOskiBear

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Not true.  I have had 4 hard inquires in one week and they are still on my credit report.

Reply by
debi423

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Helpful to 4 out of 4 people

A few months ago I applied at a car dealership for a lease on a new car.  I explained to the dealer that my credit wasn't so great, and he said he would find a credit company to finance the lease.  I had no idea that the dealer would apply to ten different places in order to find a deal for me.  So, in one day I ended up having ten hard inquiries on my credit report.  I read your comments and see that all of these inquiries should count as one hard hit.  How do I know that the credit reporting agencies are counting them as one, rather then ten hard inquiries?

Reply by
sisterluje

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Question: I had 4 hard inquiries when I purchased a new car. How do I get those combined into one inquiry? Does that happen automatically? The hard inquiries are showing up as 4 separate items. Thanks!

Reply by
JET6442

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I think it's wrong that hard inquiries affect our scores....I have A's in everything but hard inquiries, which is a D.  This is because I look around for the best rate in everything I apply for such as insurance, refinancing, personal loans, etc.  I particularly hate it that insurance companies check your credit score....how are you supposed to find the best price without getting hit on your credit????

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Comment by
thegrunt286

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Helpful to 20 out of 20 people

We get penailzed for being smart consumers, because your score is an indicator of how profitable you are to a company (and not how good you are with money). The more loans you pay and the less you shop around, the more attractive you are to someone who wants to make money off of you. 

Reply by
nikolausi

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I absolutely agree. We get penalized for being smart consumers.

Reply by
cowboymike911

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we are buying a house, and i have been able to check my credit every day to see what affects my score.  i am very careful not to use my credit cards, because even a 5.00 purchase on your card affects your credit score, and some time it takes a month for it to come off once you paid on your credit card.  thank you credit karma for all this free info and all the helpful advice.  love the site.  i tell everyone about this site.

Comment by
fiscalofficer

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The biggest portion of how you get a score is based on payment history and balances owed. Creditkarma even states, as well another sites, that carrying a small balance won't hurt your score as long as it is time and under 30% of the limit. You get points based on what is reporting so a late payment can kill your score as well as high balance. Just use your accounts responsibly. I've had accounts for years and never missed a payment and keep my cards under 30% of the limit. I have always had scores above 750 and up to 800. 

Reply by
SandyRose1984

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Helpful to 68 out of 87 people

You ain't kidding on what you said about cc purchases.

I just dropped 40 points in my CK score for a $32 purchase that showed up on one of my cards that previously was carrying $0 balance.  Hopefully my score readjusts after this reporting period as I have just paid off all my balance.

Reply by
Zenophobe

6 Contributions
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40 points for a $32 purchase?  That sounds impossible.  I spent over $2000 during Christmas, paid it off the next month and my score didn't move one point.  There have to be some other factors involved with your score dropping that many points so quickly.  

Reply by
wallstreet07

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Helpful to 101 out of 115 people

this helped out alot and this site is #1 

Comment by
elaina1namillion

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Thanks for the love!

Review by
CK Moderator

Helpful to 264 out of 311 people

What can I do if a company did a hard inquire without my permission.  

Comment by
wallace4jc

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You can first check your full credit report at AnnualCreditReport.com to see the full details of this inquiry. Then, you can attempt to dispute it, if it's erroneous. Here's an article on how to do so: http://www.creditkarma.com/article/dispute-credit-report-errors

Review by
CK Moderator

Helpful to 312 out of 323 people

I just had 1 removed, now I only have 1 left but tthis one is legitimate.  All that you need to do is get a Free credit report from Trans Union in the mail.  Once received, get a letter from the company that did the hard hit(s)stating that it was in error.  Mail that to Trans Union along with Name, Report number, Last 4 of SS#, DOB, Address and thats it.  Works like a charm if you get all that.

I learned all this from this site! : )  Thanks Credit Karma, you guys are AWESOME!!!!  Learned a lot.

Reply by
Blubanana

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Helpful to 5 out of 5 people

i would like to know the same thing....we did not apply for 4 diffrent checks in one day, thats crap

Reply by
thurmanator

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Helpful to 16 out of 21 people

I have 9 hits for hard inquires and have not given permission for any of them.  How do I get them off?

Reply by
irishgirl59

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Helpful to 2 out of 2 people

I don't have a account with bank of america. I don't know where the information came form.

Reply by
rsams1951

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Helpful to 1 out of 1 people

i would like to know why my credit drops as i continue to pay offf cards to o balalce 

Reply by
margiesegneri

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Helpful to 2 out of 3 people

i didnt  give premission on must of these inquieries

Reply by
mactheknife22

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Helpful to 2 out of 3 people

Just because my company changed names doesn't axplain an inquiry.

Reply by
r4y6tt

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ok, i do not know who these people.  I have not applied for cards, loans nothing

Reply by
sherriness

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You need to go to that company and have them send information to the credit bureaus immediately so it can be removed. They need to send you a copy also. I just recently had to do this and it was quick....but then I might have just gotten lucky for once. But try that.

Reply by
Kandle5

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I only applied for a **** credit card because I read that it would improve/help to rebuild my credit. Then i get approved, and come back a week later to see my credit rating went down 14 points? What gives? If Credit Karma is going to pimp the credit cards, perhaps they should ensure that this information is understood before you hit that 'apply' button. Highly iritated.

Comment by
justagirldee

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1st off, if you don't undersatnd something don't blame credit Karma. All the information you need to make an informed decision is right here on this wesite. You have to read it. 2nd, whay was your new credit card limit and what was your balance when your score dropped 14 points? You must keep your credit utilization below 30% and shoulb be below 20% if you want your score to improve.

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Reply by
dpk1nba

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Helpful to 51 out of 59 people

Well, before CK my score was an F, they told me I neede dto apply for a Cap One CC and explained what I needed to do. I didnt want to get a CC because I am a Shopaholic and didnt want to take the chance on having this bill. They sent me the mailers for cap one (already preapproved) I did the application online and was approved for $300 credit limit (this was Nov 2013), this month my score has risen by 20 points! Kudos to CK

Reply by
BygSexxiBossLadyIV

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dpk1nba is correct.  I now only use less the 20% of my total available credit. My score was in the dumps, but with using Creditkarma's suggestions, My score has gone up over 200 points. I now check it about twice a month, and will not exceed to 20% mark. My suggestion for those who want to build their credit, start with a Prepaid card. Pay it OFF every month, then gradually add more cards. (It took me two years to get my second card) Now I have five, and thats MY limit! I can do what I need with that.

Reply by
DaveAu

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I did the same thing. I read what CK suggested and applied for a Capitol One as they suggested to increase my credit score. Well, I got approved for the CC and I just checked my CK score and between the CC and the hard inquiry from the CC company my credit score dropped 23 pts. and I have yet to receive the CC so it isn't because of any balance. Very confused and quite unhappy about the -23pts it cost me on my credit score.

Reply by
debelou

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I have 7 hard inquiries - all from the same auto dealership on the same day when I purchased a car last June.  I thought when one "event" did multiple checks looking for the best auto rate, it counted as one inquiry.  Is there anyway i can get that down to 'just" one ding?  Or do i have to wait it out for 2 years?   Thank you.   This service is awesome. 

Comment by
Wismom10

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Repost: When buying a car, you will usually have your credit pulled at least twice. This practice is used by the dealer as a negotiating tool. 

1) DEALERSHIP runs your credit, usually pulls all 3, with scores. 

2) LENDER will then pull your credit AGAIN. Each lender the dealer submits to will probably also pull your report(s). 

There ARE rules in place to only show one inquiry on your report - but in my experience, since DEALERSHIPS are not auto lenders (as a general rule) .... you'll see one from the dealer and one from the lender. So if your report is submitted multiple times to multiple lenders, those will be multiple inquiries. If you KNOW your credit is a-tier, demand that the dealer not run your credit, and have them submit direct to the factory bank. Any time a lender pulls your credit report at your request to consider you for a loan, that inquiry will show up on your credit report and influence your credit score. The difference however is, if you are shopping around for a mortgage and apply at several places, the multiple loan applications won't hurt your credit score as long as the applications were made over a relatively short period of time.

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Reply by
danie828

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Is there any recourse to people who feel they were "hit hard" maybe multiple of times when they asked for a "soft hit"?  We were talking to a car salesman in the last couple of months.  He said he would do "pre-check" to see what we qualified for.  I asked if it would be a soft hit, and he said it would....however I don't think it was, and the way he talked he ran us on several different lenders.  They came back with a really good interest rate, but could not get the car we wanted.

Comment by
dirk1843

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Whenever you submit your information to any institution and request credit, it will be a hard inquiry. 

I'm not sure how that is misunderstood by so many commenters of this article. You authorize the inquiry, not creditkarma.

Reply by
Ventain

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Helpful to 160 out of 186 people

same thing just happened to me with capital one your site said my chances were good and i got denied now i have a hard inquery that has driopped my score 25 points can it be removed in less than 2 years?

Reply by
diegoskater

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The same thing happened to me. I applied for a credit card that Credit Karma recommended, didn't get the card and was hit with a hard inquiry. I assumed that since I was applying through Credit Karma this would not be the case but my credit dropped by 4 points for that one application. I am pretty upset since I have been so careful and increased my credit a lot using Credit Karma just to have something they reccomended hurt my rating. 

Reply by
Daniboy1234

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yea credit karma made me mad with that im thinking they knew i would qualify and it denied me now i have a hard inquiry do anybody no how to get them off without waiting the two years?

Reply by
Cherrelle26

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It hurt your rating because you applied for the credit card.  Just because its a card that is recommended by Credit Karma, that doesn't mean it won't be a hard inquiry.  If you read the article, it says that checking your score via Credit Karma is a soft pull, but applying for credit is a hard pull.  If you don't want hard inquiries on your credit report, then don't apply for credit of any kind.

Reply by
wicklar1219

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it does state in the article applying for a credit card can be a hard inquiry not a soft. i have never heard of a credit card leaving a soft inquiry either.

Reply by
blknwhtstraycat

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Your web page specifically states that you are advising us to apply to certain credit cards, and "it would be a good chance that I could get it.  I applied to Capitol l and found out now that they went in to my credit report and I know have a hard hit.  I talked to someone at your office about this and they told me not to worry, when your businesssays to apply to a certain card it is always soft hit.  I want this Transamerican hard lit taken off my credit report.

Reply by
tessy12345

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Happened to me just yesterday, same card also, Capital1, and had the same result....denied and lost 6 points!!! Credit Karma said my chances were good with this card but that was incorrect information. So now its a 2 year wait to get this hard hit off my report!?!?!

Reply by
bigjoewebb

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thank you for putting that thread to rest. lol

Reply by
hutchcut

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With regard to getting a 'hard" or a "soft" hit when one applies to the cards ck recommends, there is an ad here that specifically states that if one applies for the cards through this site, there will not be a 'hard" inquiry.  That's what I just read, for the second time, because I didn't believe it, either.  And be careful, everyone, about how "high" your "credit scores" may appear to be here -the only score that 90% of creditors check is your FICO score, which FICO knows well, and charges dearly for it.  There is, however, an Equifax service for less than $5 a month, that gives you a FICO score annually, and unlimited credit reports (theirs), by which you can monitor inquiries into your credit.  They also monitor for any changes to your credit report or score, and notify you by email if there's anything new in your report -including inquiries.  I'd try it.  It's what I use, just to keep a handle on my REAL credit score.  :)

Reply by
ninib58

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I was trying ot get a quote on homeowners insurance and was told that it would be a soft inquiry, however it shows as a hard inquiry.  We really have no control over that.  

Reply by
Nana5402

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You should seriously go speak to a financial advisor. 

First, you should understand that Credit Karma cannot guarantee that you will be accepted on a line of credit application. That is common sense, as CK doesn't have access to the lending company's agolrithms on determining eligibility. All CK knows is the percentage of other CK users that applied for the same card and was accepted; thus comparing your scores to the scores of those CK users that were accepted. This gives CK a probability of acceptance that they then tell you that you are 'very likely' to be accepted (or whatever other probability it gives you).

Obviously, you didn't do your research when choosing that "ONE credit card", because I'm sure other people whould have reported that kind of behavior about the lender if it was true. Doesn't make sense for a campany to not let you pay the whole amount. Maybe you simply cannot use that companies website properly? Maybe you should take a class on internet usage and navigating webpages. Luckly for you, you found this forum to bitch on.

Also everybody please remember, interest rate does not matter on a credit card if you pay your balance in full every month. They cannot charge you interest if you have a $0.00 balance at the due date. If you cannot pay it in full every month then you shouldn't be spending the money that you don't have. Purpose of a credit card is, in my opinion, to work on your credit scores and to be used in excess of your 'ability to pay off' in emergencies only.

Next, check your agreement with Chase. You know, when you signed that contract... I'm willing to bet somewhere it says something about checking your credit score reguarly. OR have you been asking for limit increases? You said that this one card was the only one you got. How many cards by this company did you apply for? Did you apply for 11 of them by chance? Chasing your tail in circles, trying to get approved? Pun intended.

Or do you have a spouse maybe? Check his/her wallet/purse for a chase card... Ah-ha!

Or you haven't been keeping you personal information under good enough wraps and you identity has been stolen.  

You cannot blame any of this on CreditKarma. Don't blame it on these 'international bankers'. Don't blame it on your mama. 

Blame it on yourself, because you were ignorant enough to not do your research about how the credit score system works. Do you even bother reading all of the literature available on this website? Or did you sign up, saw a decent score for your self, then jumped straight into applyng for credit cards?

In all reality Mr/Mrs kayab7, use this as a learning experience. Pay that balance off, then shred the card. Don't apply for anything in 2 years, and spend that 2 years educating yourself on how this all works. Here's a link that is quite helpful:

http://www.creditkarma.com

Good Luck!

Reply by
mamurry

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Helpful to 2 out of 2 people

Just so you know, Capital One BANK, not credit cards, updated their policies, I got it in the mail a few months ago, stating they can periodically check your credit.  I didn't like it but since I also don't like other banks and don't want to keep my money under my mattress, I accept it. 

Reply by
airca101

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99.9% chance capital one do hard inquiry and they will send you a notice out of why they turned you down and what you need to start credit with them. so here what you do start a secured credit with your bank or capital one.it will require you to put down a small deposit.it may take up to six months before you can re establish your credit and then other lenders will offer you a small line of credit. i just apply for a credit card with credit karma recommendation and i was approve for a second credit card. so capital one is the best card to start off with but you will need a small deposit to open a secured card . no one gonna loan out credit if you rating ius bad  or poor share the risk with the lender use a small deposit maybe  $100 dollars to start off with. :-)

Reply by
johenry2

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Helpful to 5 out of 7 people

That's because Capitol One is a rip off, they will take advantage of you anyway they can. They would steal the pennies off your grandmother's eyes  -- join with me to try and find little Palestinians with bomb vests on and have them go open an account at Capitol One.

I hate Capitol One, but they pay off Congressmen so they are untouched by any regulations. Suck off the right people and you can do anything with this corrupt government.

Reply by
pjc949

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YOu are so right about that.

Reply by
hanaleikanai

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Helpful to 1 out of 1 people

Since I have been using credit Karma my score has been descending into oblivion.  A low low credit score.

Reply by
hanaleikanai

5 Contributions
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Helpful to 1 out of 1 people

The same thing just happened to me, I called cap one and they played dumb and did not help me at all .

Reply by
Keburton

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Helpful to 2 out of 3 people

What if I didn't authorize the inquiry.  Cap One keeps making inquiry's to my account, and I only authorized one.

Reply by
ginamoore2012

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Helpful to 2 out of 3 people

I feel that Credit Karma isn't as great as I expected.  Same thing happened to me--applied for card recommended by C.K. and was denied, credit score dropped.

Reply by
0080

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idiot

Reply by
popalock70

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My eldest son worked for a car dealership years ago. He tells me he left there because of the "Unconscienable" things he would be asked to do. When my husband and I were done dirty by an auto dealership he stated; "Car salesmen are notoriously slimey"  I dread ever having to buy another vehicle.

Reply by
tbirdsfast

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Any time a lender pulls your credit report at your request to consider you for a loan, that inquiry will show up on your credit report and influence your credit score.

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Reply by
danie828

67 Contributions
135 People Helped

I was in a similar situation with t-mobile. They said they weren't going to check my credit but not only did they check it, they did a hard inquiry! Now I have 7 or 8 hard inquiries! I have no idea how in the world I am ever going to have good credit! I've been paying all my debts on time and even paying triple the minimum monthly payment on my credit cards to get them down quicker. Unfortunately my puppy got her eye pierced by one of my big dogs so I suddenly had to put a large amount on my credit card to pay for her surgery. All this hard work and hardly anything to show for it! I have 2 Capital One credit cards. They did 2 hard inquiries for them. I would think that once they approved one of their cards they should've known my credit without checking it a second time! 

I have a suggestion for anyone looking to buy a home. Before you believe what an appraiser tells you the house is worth, go to the county assessor's office and see what they say the property is worth. When I bought my house they said it was appraised at $60,000 but when I got my statement regarding the taxes I found out that my property was only valued at $49,000! Now I owe way more than the property is worth! I really hope this information helps someone out there because when I was in the market no one told me a thing!

Also, the person that was talking about how businesses send debts to one collection agency after the next, after the next, and so on, is soooo right! I was buying furniture before an auto accident that eventually left me disabled and the debt insurance I had paid my payments while I was off work. When I went back to work ( I got to work 3 more years before the injuries caused me to be out of the workforce forever) I only owed 1 more payment. I made that payment but about 2 years after I paid it off I started getting calls of collection for that final payment and 3 other payments that were made while waiting for the insurance to kick in. That amount was listed on my credit report by 2 different collection agencies. Then I had a $1500 debt listed by 3 different collection agencies and I didn't owe that one either! ATT is good about listing charges that aren't legit! I owed $148 to them but didn't have enough to pay all of it so I called them to make arrangements. They agreed to let me pay $80 on my next payday and the rest on the payday after that. I told them that if I had more I would pay more than the $80. I did, in fact, have enough to pay $140, so I did. Big mistake on my part! By paying more than agreed they said I violated the agreement. So they came out, shut off my service, and wanted me to pay over $200 in deposit to get my service turned back on. That wasn't counting the charges they wanted to add for reconnect charges! In all it totaled over $400 if I wanted my phone turned back on! All because I paid more than the arrangements I made with them! If I had added $8 to that $140 nothing would've been done to my service! I would rather have no service than to ever be with ATT again!

Credit Karma has helped me so much and I couldn't be more greatful to them for everything they do to help people! God bless this company and the people that work for them!

Reply by
jokeyjodi1963

2 Contributions
2 People Helped

same thing happened to me.... was in the market to purchase a vehicle... went to several dealers and they insisted it would be a soft check (all of them) and i ended up with 10 hard inquiries.... sure enough my hard earned score plumeted like crazy.... I dont know how to go about this especially when im looking for a home loan by next year

Reply by
ricksta89

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yes that happed to me jsut recently  how do U tke care of it .. they r miss respenting them selfs ..

Reply by
jjlsummer

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That is exactly what happened in my case, as well. I took the "advice" of CreditKarma, and NEVER AGAIN will I trust their "advice". Just because of the ONE credit card I got, which they would have given to just about anyone with the very high interest rates and THEN, they give me a $400 limit, and then have the gall to look at that tiny limit, which I used only when I really needed to, and didn't even use the whole thing, and I lost 50 points after making the last two payments at an amount that they would accept, because they would NOT allow me to pay $100 to get it down!! Can you imagine that? So, instead of making progress with them, they are FORCING me to have even lower scores everytime I check this site once a month to see where I'm at. I have NOT used my credit card for the past two months, and in fact, I am not going to use it again. When I get it paid off, I am CLOSING it! And CreditKarma needs to take RESPONSIBILITY for giving FALSE INFORMATION on encouraging people (as they encouraged me AGAIN this month, after seeing that my credit score had took another dive, and I also have 11 hard hits by Chase, ALL of which I did not give permission nor apply for any credit for anything. How can I? With a continuing declining score, I won't be able to apply for anything for a very long time.

I feel for you on this, and for everyone here who is having a very difficult time, because the whole thing is a GAME that the international bankers who started the banking system in the first place have watched us squirm, and they ARE breaking down America!

Reply by
kayab7

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Helpful to 0 out of 1 people

I have been told that if I have several car people looking at my credit for a new car it is not looked as a bad thing and credti issuers see it was done by several car dealers

Reply by
mnhawkeye77

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